Vits Select Grand Inn, Ratnagiri

location of property convenient. Overall good service. however the prices are bit steep as compared to the property.

Excellent ambience, food and staff. All the staffs including restaurant staff and managers are very humble and helpful. Chef of the restaurant made excellent biryani.

had a quick stay before catching train on same day. value for money place. Adequate cleanliness and good ambience in the restaurant. food was great and staff serving seemed trained professionally location is right on main road, so convenient access

No cleanliness, poor food. Mainly idle in vets kamat hotel was worst ( black and stacy) vets brand hotel was observed.

Our stay at vits was ok. The hotel is situated in a commercial complex and does not have its own building. We checked-in at 3:45 pm and when we tried ordering bread butter and tea we were told the restaurant is closed so we can only have tea. There was nothing to eat till the restaurant opened at 7:30 pm which was very inconvenient. We were hungry the whole day and never expected even some biscuits and bread cannot be arranged by the hotel. The hotel room was very congested with hardly any space to walk about. Both the days there was no hot water for bathing. Not even lukewarm. We had to use cold water! the hotel also very easily told us to empty 4-5 buckets after which we will get hot water. So much water wastage! lastly the housekeeping service is almost zero. The bedsheets and curtains were dirty and unwashed. When we reached back to the hotel the next day after sightseeing the housekeeping person was still cleaning our room at 3 o'clock. Even when we had left at 8 am. The only positive in our stay was the food. The only reason why we didn't check-out early was the food was good. We ordered dinner to our room and tried a variety of veg dishes and all were tasty as well as reasonably priced. Mr. Kushal from the restaurant & who brought us food and attended to us in the restaurant during breakfast was very well mannered and courteous and did his work well. The reception staff too was nice and did our check-in/out formalities in a timely manner. But the overall experience was not worth the money we spent here mainly owing to the bad housekeeping.

It’s just the name kamats that’s driving them business. Unprofessional staff, they don’t attend to your query unless you reach out to them via mmt. Rooms not cleaned properly, soiled sheets, curtains too small to barely cover the windows.