مستخدم نزيل
4 يونيو 2025
Highly Disappointing – Checked Out Early Due to Poor Experience Booked for 2 nights but ended the stay after just one — that says it all. The property is unnecessarily vast and poorly designed. Reaching the room, reception, restaurant, bar, or pool involves a long, inconvenient walk with no internal transport or proper signage. It’s frustrating, not relaxing. The room was in awful condition — broken furniture, outdated interiors, and worn-out amenities. To top it off, there was no in-room service available, which is unacceptable for a hotel in this price range and brand category. Fern is known for eco-luxury and quality, but this place fails on both fronts. Poor maintenance, zero convenience, and no attention to guest comfort. Beautiful location completely wasted. Would not recommend at all — major overhaul needed
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