Garner Reading City Centre by IHG

I stayed at the Quality Hotel Reading for 5 nights while attending a trade show in the area. Having read the various mixed reviews I have to say that I was very positively surprised. The hotel is clean and the room as well as bathroom was very nice (see photos). There is the smell of Indian food when you first walk in but there was no smell in the room. The staff is very friendly. The Indian Restaurant serves fantastic food, confirmed by the fact that the place very very busy every night. The only negative experience I had was the Internet. With the ethernet cable connection the connectivity was constantly lost and when trying to log on via wireless I got the message that the MAC address did not match. The hotel is right on downtown Reading and 5 minutes walking distance from the station. There are many stores as well as restaurants close by. I would definitely stay there again.

As a regular user of the ibis hotels in Reading, i was pleased to see that a new ibis styles was opening in the town. I had hoped that this would be one of the many new buildings being constructed, but in fact it is the old Quality hotel, which was itself rooms above tbe Royal tandoori restaurant and which did not get good reviews. I believe it is the same owners who have just changed the hotel branding. Some of the Ibis styles are very good, the one in Edinburgh is lovely, but this is nothing more than a very cheap rebrand with a veneer of modernisation. For example, as I was working at the desk I heard a crash as the full length mirror fell from its mount on the wall! Fortunately I was able to catch it before it smashed against the desk, but it looks like it was secured by only a few strips of double sided tape. For a refurbished hotel, the bathroom was mouldy with a cracked mirror and switches, and the carpet was stained. The breakfast was served in the attached Indian restaurant and was poor - boxes of cereal with a jug of lukewarm milk, mini pastries, one plate of ham, mini-packs of cheese and bread for toasting. For balance, the WiFi was good and I did not smell curry, as others have stated. though I had also been out for one! Will only stay here again if no alternatives.

Worst Stay for Years The worst stay I have had for a long long time. I chose this place due to the Name Ibis. I wrongly assumed the “style” part of the name would be a step up from a Budget hotel. (I’m not a fan of the budget Ibis, but the others have largely been decent) This hotel was unreal! I asked to change room because: there was no bathroom light, the earth cables for the radiator were trailed loosely over the floor, the shower only went hot or scalding, the floor coverings were disgusting, the decor was really tatty (I understand that places have to upgrade gradually, but wow), no aircon (not a prerequisite obvs), no signal on the TV, incredibly hot rooms even after the heatwave and the beds were way past their best! When I changed room, the only thing that changed was the bulb in the bathroom light!!!! Spoke ti another family who stayed also and they were furious. £140per night, I would expect better. The restaurant downstairs for evening meals made good food and the staff were pleasant. That’s the extents of the praise I could give.

First visit yes This Hotel I find is more for asian people than euoropeans. Room was noisy so I requested a move a different room. This was done. Info in the bathroom says bath mats were available,the hotel didn’t have anything. Ask I am 85,it was quite differerent,standing in the bath with nothing to hold on to keep my balance.

IBIS Centre is better than IBIS styles There was no air con. The IBIS has Air Con my bedside lights didn't go. The TV was tuned

OK for one night The reception staff were friendly and welcoming. The room was very tired and extremely warm. Believe it was overpriced for what it is but was fine for the night.