Kalithea Horizon Royal

We have just returned from a 2 week stay at Kalithea Horizon Royal and we loved every minute! The setting is gorgeous in the picturesque coast of rhodes, gardens are always well kept around the hotel. It is a lot of walking but there is a regular buggy service, this service also takes you down to the beach too! Taxis were easy to get to and from the local towns, and buses from the bus stop directly outside the hotel were regular but very busy! The rooms are well equipped with mini fridge and minir bar, comfy beds. They are cleaned regularly however on a couple of occasions we didn’t receive fresh towels to shower with, the hand towels were not fresh just folded and our door was left open once. The all inclusive includes a variety of restaurants and snack bars, each have great variety there is always something for everyone even fussy eaters like us. We mainly ate at the pool snack bar because of us being fussy and knowing what we like. I will say that some of the snacks at the pool like chips seemed like left overs from the night before! The pizzas were always made fresh in a stonebaked oven from the acropolis restaurant, this is also the place to get your traditional gyros. The acropolis restaurant is set right over looking the blue sea. There is fresh gelato and ice cream available all day. Continental breakfast is a great touch for the late risers, it was fab for us! The drinks throughout the day and night were fantastic, the cocktails included were a firm favourite of ours. Kleopatra on the aphrodite pool bar is the best bar lady ever! In the safari bar at night the bar staff work tirelessly and always so friendly, Georgina and her colleagues were amazing! The Mini market on site is open 8am-11pm which is great, it was quite small but had everything you would need. There are 3 pools are all large, well kept and clean, we never had trouble getting a sun lounger there is plenty! All the pools are of a large size too. Our favourite was the aphrodite pool. Each have a bar and snack bar available. There is a childrens splash park with slides and fun for the little ones! Life guards at each were amazing and friendly, never not at the poolside. I will say that there is a significant smell of drains around the hotel and at night it was quite strong! Then a special mention to the people who made our holiday so special, the animation team! Tony, Panda, Nico, Regina, Gaia, Filipo, Jordi, Vale, Alyssa, Misa were incredible! The activities throughout the day were regular, there is timetables throughout the whole hotel to keep you up to date with the activities of the day and night! From 10am till 5pm at the pool side there is lots of fun activities like Aqua gym, Zumba and Darts to get involved in. Then in the Safari bar at night, every night a mini disco followed by fab entertainment planned by the A TEAM! Until 11pm where there is a disco for everyone to be involved. The team are so friendly, kind and not pushy. Always there for a good chat, we got t

If you are looking for that one perfect place that has EVERYTHING that one wishes for on a Greek island, then you cannot go wrong by choosing Kalithea Horizon Royal. Surrounded by the bluest of blue sea on three sides, with grounds that are amazingly green and well kept, luxurious blocks of rooms with lots and lots of places to eat / drink / relax, lots of places to have a swim - be it the numerous pools or the beach, our 7-day stay was nothing short of a constant wow. And the best part...the personnel. Always smiling and helpful, they made our stay a pure joy. With the risk of missing many many, special thanks to Dagmara, Teo, Alex, George, Vaso and so many more! How they managed to maintain absolutely highest standard in all the restaurants is beyond me, but we did not have one bad / semi-good meal in any of the restaurants. Always fresh, tasty, very well seasoned. YUM! Location wise its just perfect - 15 min taxi ride to Rhodes town or 8-9 mins taxi to Faliraki. Regular bus route with a stop right outside the hotel runs throughout the day - to Rhodes town, Faliraki, Tsambika, Lindos ... Loved our stay so much that we have already booked for next year, looking forward to it already

Voor de 7e keer naar dit mooie hotel. Zeer ruim complex, groot terrein dat niet vlak is, meerdere zwembaden, restaurants en bars. Heerlijk strandje (3 euro per bedje). Boek je bij de Duitse Tui dan is de strandbar a.i., anders tegen betaling of bijboeken bij receptie. Het personeel is zeer vriendelijk op de medewerkers van de receptie na. Bij aankomst gemeld bij de kleine receptie, hier kon men onze boeking niet vinden. Geen welkom maar ga bij de centrale receptie maar vragen. Hier stonden wij wel op de lijst maar ook niet welkom geheten Hetzelfde bij het uitchecken, alleen every thing oké. Het eten is prima, zeer veel keus. De kamers perfect schoon en de animatie gevarieerd ( een damesgroep bij de mainbar dat er weinig van kon maar verder), hele goeie groepen en zangers. Onbeperkt badhanddoeken wisselen, s’morgens zelf verse jus persen, bijna alle kamers uitzicht op zee. Taxi nr Rhodos stad +/- 13 euro. Dus weer een geslaagde vakantie!

Just finished a two week holiday at the hotel. It is a very large hotel. Reception- when we first arrived at night we were greeted with a not very friendly gentlemen behind the desk. All he was bothered about was collecting the £280 euros it cost us for the resort tax which I didn’t know we had to pay ( it may be on the tui website but I didn’t notice it if it is) He gave us the map of the resort, took our money and when I asked about a safe he told us to come back tomorrow. Not a good first impression. The room was really clean, and well equipped for our holiday. We were in the block in-front of the safari bar/ kids pool. There is many pools / bars the resort is huge. The downside is there isn’t a snack bar near the kids pools which I think it’s needed. You have to have a good walk around to find the different snack bars and restaurants as some are a lot better than others, the main restaurant is very busy and hectic. The restaurants and snack bars near the reception are better. Night time entertainment is hit or miss at the safari bar. Some nights good some nights very poor but the staff try hard. The ques for drinks at the safari bar can be 20 - 30 people deep but goes down pretty fast. Every pool we tried and we got sunbeds very easily every day. Tip- find the BBQ snack bar behind the mythos pool for good gyros. Bad points- A lot of walking involved, which isn’t that easy with small children everyday. Not enough main restaurants for amount of people using them, some nights it took us 10mins to find a table. Staff in restaurants and reception not very helpful and friendly. Overall a good hotel but we wouldn’t come back again as it’s too big and spaced out.

*AVOID* ONE STAR SHOULD BE ZERO If you want to be disappointed then this “hotel” is your place to go. Come for a relaxing holiday to be greeted by rude reception staff, passport gets checked and slammed on the desk. Now onto the room we was given a room with a leaking toilet, found a hair that definitely was not ours in the bathroom and an ant infestation on the terrace. We reported these problems to reception twice 2 days in a row to be told “we can possibly change the room tomorrow” both times. The final straw was when we found about 20-30 ants in the room getting into the bed etc at this point we went to the reception and was told “you have come here there will be lots of bugs” and get told to go away because we are not “priority” the staff on reception had no intention to help us in any way and fobbed us off on multiple occasions. It took for us to contact the TUI reps for this problem to be resolved and we was given another room this was not until the following day and we was without a room for several hours. No understanding or friendliness from the staff just pure rude. Not to mention the food was not the best and this should be marked as a resort not a hotel because you are walking about 10 minutes to get from one place to another. Oh and to top it off, the hallway to the rooms had multiple birds nests with bird poo all up the walls!!! *AVOID AT ALL COSTS*

The hotel overall is lovely and we had a lovely stay however, we had some pros and cons of the hotel: Pros: . Nice clean and comfortable room . Always sunbeds available . Lovely pool bar staff . Beautiful Setting . Near to Rhodes Town $15 . Beautiful (beware water is freezing) . Buggy service to take you around the resort . Free bottles of water . Very quick and efficient taxi service Cons: . Very rude and lazy old man on the night we arrived to check in, which started off our holiday on a sour note . Room looks better on pictures . The Food is good but very repetitive every day . We got asked for last orders at a bar an hour earlier than it was meant to close . Because the hotel is so big if your room is near reception you have to walk a very long way to the other side of the hotel . The pools are freezing . The animation team made no effort, we were told on the website there were darts competitions, 5 aside football and none of it got mentioned at any point. They came around the pool twice a day did a dance and then left again, and had no overall enthusiasm or energy. . No one tells you where the A la carte restaurant is and nothing gets explained to you when you arrive. . The aqua aerobics was more someone splashing in the pool for 30 minutes. . The music around the pool could have been better they only played ‘good’ music when the aerobics was on the music stopped. . The drinks were nice but it was all off brand and didn’t really taste like alcohol. . When we were checking out it took 2 hours of waiting at the desk to finally check out, we were then rudely asked at 2pm why we were only just now checking out, but we had been standing there for 2 hours. . We ate out most nights as we got so bored of the hotel food, and the entertainment that was on in the hotel was never made known to the guests. Overall it’s a good base to have to explore the rest of rhodes but i wouldn’t stay again