Atlantica Imperial Resort - Adults Only

Having stayed in several 5-star hotels, I would say Atlantica Imperial Resort leans more towards a high 4-star standard rather than a true 5-star experience. Let’s start with the positives: the food was genuinely excellent. There was a great selection at every meal, the quality was consistently high, and everything was served piping hot. The Street Lab bar by the pool deserves a special mention – the gyros were incredible, and the staff there were some of the friendliest we encountered. The rooms were also a real highlight. We stayed in one of the most basic options, yet it was modern, spacious, spotless, and came with a lovely garden area – really couldn’t fault it. However, there were a few things that let the experience down. The sunbeds were uncomfortable and quite dated, with a couple actually breaking while we were using them. The pool area was often crowded, so we ended up preferring the grass area, which was more peaceful. The beach area was also very busy and quite stony – not the most relaxing beach setting, so we only went once. In terms of service, it was a bit hit and miss. Some staff were warm, helpful, and really went out of their way. Others came across as a little abrupt or even rude at times, which was disappointing given the resort’s star rating. We were also surprised to find that some “luxury” extras, like premium sunbeds, came at an additional cost – especially frustrating after already paying a premium price for the holiday. Similarly, as all-inclusive guests, we were surprised to find that some food and drinks weren’t actually included, which felt a bit misleading. On the plus side, check-in was smooth and welcoming – we were greeted with champagne and a tasty sandwich, which was a lovely touch after a long journey. Overall, the hotel is very clean, the pool is lovely, and the rooms are definitely a standout feature. But there’s room for improvement when it comes to the comfort of the sunbeds, the crowding around the pool, the consistency of staff service, and transparency around extra costs. If you’re expecting a full 5-star experience, you might feel a little underwhelmed. But if you’re happy with a polished 4-star resort with excellent food and modern rooms, this could still be a solid choice – just go in with the right expectations.

Overall, this hotel offers a solid stay with clean, well-maintained grounds, comfortable rooms and a good location. But while it ticks many boxes, it falls short of being exceptional. This was my second visit, but you wouldn’t have known. Not even a “welcome back” on check-in. Check-in was brief which is acceptable, especially late at night, but could have been supported with a leaflet in the room. Hotel App seems to have been developed many years ago without updates since so is fairly clunky. During our stay we were celebrating 2 special occasions. We had emailed twice beforehand but this was sadly ignored. When we were there, we realised why as they can certainly recognise occasions for a fee. Sadly, even for a fee, they did not write the correct name on the celebration card. Staff service is inconsistent. Some go out of their way to be warm and attentive, while others (particularly at the pool bar and reception) can come across borderline rude, as echoed in other reviews on here. At breakfast, the host does an excellent job greeting guests and managing flow. Sadly this is let down by the waiting staff who have a tendency to clear plates and drinks the moment you’re up at the buffet or return with your ordered coffee once you’ve finished eating. Coffee, once it does arrive, is disappointing - some of the options taste like instant coffee. A self-serve espresso machine could be a welcome upgrade and may take pressure off waiting staff. The hotel skews toward an older demographic, but younger couples (like us) still make up a decent share. Unfortunately, the hotel feels stuck in the past. The pool lacks atmosphere and day-time entertainment consists of aqua aerobics. The addition of a DJ with chill house vibes by the pool would modernise and add much needed atmosphere without ostracising the older generation. The residences section across the road is like a ghost town and after 1 drink you feel like your time is up. Without innovation, it risks losing future guests to newer, more modern alternatives that are opening up on the island like Cooks Club. I’d happily recommend this hotel to my retired parents, but not to my friends. Buffet food is abundant, but underwhelming. There’s certainly plenty of choice, but not much standout quality. Vegetarian options are well catered for. Buffet “themes” barely differ night-to-night and only vaguely reflect the cuisine theme. The same food in a different sauce seems more of a true reflection. Desserts feel mass-produced, defrosted and rather forgettable. This is such a shame as the a la carte restaurants are exceptional! The food and service in Ginger was amazing, and is quite sad that they clearly can provide excellent food if they want to. There also seems to be a two-tier system. We were half board, and cocktails were made properly. All-inclusive guests, however, would receive a lower-quality alcohol substitute for the same drink (e.g. non-aperol aperol spritz). Something worth noting if you are we

This is our 10th visit to this hotel, each time is perfect. Thanos the room manager was brilliant organising our holiday for us only a few weeks before. The food, drink, rooms, pools etc everything is wonderful. We visited all 3 al’carte restaurants, they really are worth a visit. The food is mitchelin star quality, as are the staff. Bruno, Stavros, Elia, MInas and the wonderful George they are very knowledgeable about the food and wine, credit should go to them. They will go the extra mile to make your meal enjoyable and special. A big thank you to kind hearted Orsy and sexy Nikos from the lobby bar, always making you laugh. Andreas (manager) in the restaurant is a real gentleman, he is perfect in his role. Pamela in the restaurant is so bubbly and funny for such a young girl she does a wonderful job. The staff make this hotel, as do the other guests. We have met some lovely people here over the years who we now call friends guests and staff. Thank you once again for a very special holiday.

We have travelled to Greece every year for a few years now and this is one of the best hotels we have stayed at and would return to We arrived in the very early hours but check in was seamless and explained fully even though it was 2am, our room was huge, clean modern and the bed was so comfortable We were staying all inclusive so our mini bar was topped up every day, there were tea and coffee facilities in the room , the towels were the perfect size for after a refreshing shower, they actually wrap around your whole body! The buffet never disappointed us, something every night that we enjoyed, they have theme nights every day, Asian was probably our favourite followed by Greek! We visited the ginger al a carte restaurant as part of our AI package! Absolutely amazing! 4 courses each! Food delicious Pool is a great size, and no deep end which means you can stand up in any part! It was very refreshing in the mid day sun! Pool bar drinks were nice, some more so than others! Only thing that let this down was Katerina, she wasn’t the friendliest but I’m not sure I would be working in that heat every day! No need to get up early to reserve sunbeds always plenty available We did pay to use the cabana style sunbeds around the pool which cost €40 a day but worth it for us Big shout out to Orsy in the main bar where we drank in an evening, she makes you feel very welcome, remembers your order and room number, such a friendly face! The cocktails here were much nicer! Honestly we cannot fault any part of this holiday and would return

We have been on TUI Blue Adult Only holidays for the last 3 years. Atlantica has to be the best hotel we have stayed in by a long way. Well appointed, clean and well maintained and supported by great staff. Can't give enough praise to Orssy and Nikos in the lobby bar, Georgos in Ginger Restaurant or Thannis (think I've spelt his name correctly) who managed the dining room team directing customers to their tables. Alex our waited in the Agora dining room was great, friendly and always smiling.The overall standard of food was very high. Our room was clean , well appointed and kept looking good by a friendly and efficient cleaner. All in all a great hotel and a great holiday

Well what can I say about this hotel this was our 5th visit … and once again it delivered great service and a relaxing environment from breakfast to the street food lab and evening meal the staff are lovely and accommodating and are always happy to help with a great variety for everyone but I would love to mention Orsey and Nikos in the roof top bar and savvas who an asset to your hotel !!!..and one of the reasons we have already booked for next year … I would also recommend the Ageos spa with Daphney who gave an exceptional massage definitely recommend a visit… in the Ginger restaurant George is also a great asset and will always ensure you have a great experience 5⭐️⭐️⭐️⭐️⭐️ all the way thank you Atlantica 👏