مستخدم نزيل
3 يونيو 2025
We went in May for family holiday of 6 (all adults) flights where bad (not hotels issue more TUI) this made us lose first day / evening, checking in at 04:00 in the morning flight back was at 03:00 but to get late check out cost us another 60 euros. Because we arrived at 04:00 cleaners came to the room first day / afternoon and we where having a nap so politely asked them to not do the room that day, they didn’t come back all week ! When we asked them on the Wednesday to do the room they said they didn’t have a key to our room and to do it we had to leave the door unlocked ! Security issue. Food was very good staff excellent, only issue we where not satisfied with was as all inclusive drinks package was not that good, no water supplied in rooms and soft drinks from machines where awful and to get a good one had to buy it, even orange juice, alcohol options where very poor beers was cheap, gin and vodka the same, only good options where at the beach bar which you had to pay for, they say beach bar and beach are not part of the hotel but it clearly is as you can charge to your room. Only all inclusive we have been to where drinks let the all inclusive down in our opinion. Lovely location, great food and staff drinks options very poor
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