szy13624990000
4 يوليو 2025
I don't usually write reviews on places I go to, just because I feel everybody's expectations may differ, but thought I should write one for this hotel after my stay. I was travelling with my partner and 2 kids, aged 13 and 15. Landing at Rhodes Airport was a bit of a farce and had long ques, this was annoying as it was a late landing flight and we just wanted to get to our hotel and settled. After passing security we got outside and now was time to find a taxi, we chose not to use the transfer bus as we normally find it quicker to grab a taxi. To be honest this was really easy, taxi rank just outside the airport exit door and plenty of taxis on offer, took us about 2 mins to get into one. Taxi journey was about 10-15 mins and cost us €19 which I thought was a fair price. Check in Upon arrival at the hotel there was no food open, we arrived around 10.45pm and the restaurant closed at 9pm, luckily we brought some snacks. Check in was fine apart from the €10 euro/day tourist tax, we thought this was high and was told it would only be €7/day. The receptionist ( John or Michael ) who checked us in took our passports and suggested we go get a drink from the only all inclusive bar that was open, so we headed over while he processed our details. I wish I never now, we were greeted by a very angry barman, if you go to this hotel you will know who I'm on about, a small dark haired Greek who has severe customer service issues. There was a queue of around 15 guests and while we waited in the queue he was shouting at the quests at the front, telling them to have their order ready and to stop wasting time. In my opinion this guy should not work with the public, I had many encounters with him during my stay and none of them positive, he just seemed to hate his job and dislike foreigners. He only seemed to crack a smile if girls were being served, anyway, we got to the front of the queue and asked for water, he gave me a small plastic cup with ice in it and told me to go to a water dispenser, these are dotted around the hotel, far and few between and dispense warm water, same temperature as the air 🤮. We then went upto our room and to be honest we were happy with the size of the room, room 211, with a massive balcony, we began unpacking and the heat was raging so went to turn on the A/C, couldn't get this to work so had to go and get John from reception, he came upand after getting his life story he couldn't get it to work, suggested we leave the balcony doors open and gave us mosquito spray 😫🔥, we tried this but it was still roasting so I started googling the A/C unit and found the remote control had been reset, so I reprogrammed it and it worked... for a bit. Next morning at 9am it was just broken, went to reception and told them, they sent a maintenance man up and he looked at it and scratched his head for a while and said he would be back in 10 mins, half past 4 and still hadn't heard from them so went to reception and told them, very grumpy lady told me y
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