Anthony O
10 يونيو 2025
We stayed at the Lindos Sun Hotel from May 30th to June 10th, having booked through a travel provider who advertised the board basis as identical to our previous visit: half board with buffet and à la carte dining. Unfortunately, this was not the case on arrival and significantly impacted our experience—not solely due to the hotel, but largely due to miscommunication with our provider. Upon check-in, we were warmly welcomed and found a ham and cheese wrap in our room—a nice touch. However, the welcome pack made no mention of an evening buffet, which raised initial concerns. A waitress at breakfast explained the hotel was operating à la carte only and that we’d need to book tables in advance. That evening, we were given a restricted yellow menu for half-board guests. We later discovered a separate white menu with more options, used for guests on a B&B basis post-October bookings. When we raised this with management, we were told there was no second menu—even after showing pictures we had taken. The manager then said we could use the white menu with a surcharge (after that it was later confirmed by email from our travel advisor) or eat at the pool bar (but only before 6 p.m.). Unfortunately, pool bar options did not reflect a full dinner experience (starter, main, dessert), which added to our frustration. Due to the confusion, we contacted our travel provider, and by June 6th were informed by hotel staff that we had been downgraded to B&B without our prior approval, and told we now needed to pay for the previous day's food. At this point, my wife became quite upset. We later spoke to who we believe is the owner—who was genuinely kind and apologetic—and he waived the charge for the 5th. I also paid the €70 tourist tax. On June 7th, staff informed us the hotel manager wanted to speak with us—only to request that we remove a review titled “Half Board Bookers Beware”, which we felt was fair and accurate. On check-out day, we encountered another issue: we were told an additional €40 in tax was owed due to a prior miscalculation, and once again, payment for the pool bar meal on the 5th was requested. After a lengthy discussion, the manager dismissed the charge. Now, the positives: The hotel itself is beautiful, clean, and clearly loved by its staff. Our room was kept immaculate throughout our stay—huge thanks to the wonderful cleaning team. The pool area is serene and well-maintained, with plenty of sunbeds and no need to “reserve” early. The pool bar staff were always friendly, and a special shoutout to Michael Angelo at the main bar—an absolute ray of sunshine with fantastic cocktails. The breakfast buffet is varied and fresh, with options to suit most tastes. While we didn't dine much in the evenings due to the board confusion, what we saw from the à la carte meals looked high quality for those happy to pay. Some practical notes: The hotel is a 20-minute walk to Lindos, and there are no shops or restaurants nearby. Taxis cost €10 each
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