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"Apartment is well furnished. Location is good and just 2 mins walk to free tram station. Also less than 10 minutes can reach Southern Cross Station, supermarkets. Also very close to restaurants."

"從澳大利亞回國後一直在忙，但我一直記得我欠墨爾本大酒店和熱情負責的員工一個五分好評！那天從珀斯飛墨爾本，機場乘坐skybus到南十字星車站，步行十分鐘一早就到了酒店，原打算寄存一下行李箱再借用洗手間洗漱和換下衣服，就到周邊早餐和遊覽，夜班的值班先生還沒下班，負責清潔的女士剛上班，他們看我疲憊而狼狽的樣子，就説正好我訂的房型剛退房，立即安排清潔工作，大約等了半小時就提前入住。外出回房後還收到了值班經理的手寫歡迎辭和非常好吃的巧克力，非常用心！非常暖心！這酒店與南十字星車站僅隔着一條馬路，然後沿着酒店的房子要多走一百多米才是酒店的前台，南十字星車站的靠酒店這一頭是woolworths，另一頭是coles，周邊餐飲、購物相當便利。雅拉河或市中心均可步行，稍遠些可乘免費電車。房間為loft型式，廚房設施等配置齊全，非常舒適。這是我第二次到墨爾本，這次選擇總體感覺比上次連鎖品牌五星酒店更好，以後有機會去墨爾本會再次入住。"

"We stayed altogether three nights here. The hotel was converted from a historical building dated back to 1890s . We enjoyed the stay-included breakfast at Alluvial restaurant. It got charming vibe. the King Classic room we stayed is spacious consider it is in zone 1 of Melbourne. The hotel is in walking distance to many of the Melbourne city attractions we are even able to take some rest in the room in our planned city walking trip in the middle of a very hot summer sunny day. The bathroom provides Byredo toiletries which we like. However, the decor is a bit dated and need refreshing and we are not happy with the service level of the staff. For example, the phone handfree function is not working properly; the safe is according to the hotel ”in the process of replacement” and not working either; the call to ”Instant Service” for help often took more than 5-seconds ring especially during the night time. There is even a false fire alert during one of the morning time of our stay. I doubt it is a standard of Intercontinental hotel or a 5-star rated hotel. For whom consider staying at this room type of this hotel, please note the windows is fixed and facing the hallway so the room has 1. no natural sunlight 2. no fresh air and 3. needs closing the curtains all the time if you prefer privacy. Another point worth noting is the bathroom floor is very slippery after bath, I would call it a death trap if you wear the one-off slippers that is provided in the room as you can easily get a slip and fall on the bathroom floor even for a grown adult."