Shenzhen Hotels with Rooftop Pools

"Fraser Place Shenzhen consistently receives rave reviews. It offers 211 spacious apartments (starting from 48sqm), all equipped with a kitchen and washing machine. Highlights include an 18th-floor infinity pool boasting breathtaking views of the Shenzhen skyline, and a sky bar where guests can unwind while enjoying the spectacular night cityscape. The location is incredibly convenient, situated right next to Huaqiangbei Metro Station and surrounded by bustling shopping areas and serene parks. The service is top-notch, with warm and attentive staff."

"We stayed at the hotel for 3 nights during the national day holidays. The service and amenities were great. We were celebrating my daughter’s birthday and the hotel set-up the room for us and also provided a complimentary cake! The staff is very polite and helpful! Our late check out request was accommodated, which we highly appreciated. Breakfast options are great! The swimming pool was clean (but not heated as advertised). The gym was clean and spacious! The kids club was the highlight for the kids, they really enjoyed playing there every morning after breakfast. The housekeeping staff was very nice and replenished all toiletries instantly! The boys at the check-in counter were very polite and deserve a raise! The location is excellent and there are many restaurants and shopping facilities at walking distance. The only drawback is that the hotel does not have a room with two double beds. We have two kids and we booked the family room, which comes with a king bed and an extra single bed. The little one had to sleep with us and the sleeping space was tight for the three of us. I recommend adding rooms that can accommodate 2 children or a bedroom with a bunkbed option. We recommend this hotel overall."

"My last experience at the Hard Rock Hotel Shenzhen was so fantastic that I didn't hesitate to choose it again this time! Bringing my family along, we revisited the first Hard Rock Hotel in China. The place is bursting with rock 'n' roll vibes, all elements I absolutely adore. The spacious bathtub in the room is the biggest I've ever seen in South China or Shenzhen. From the tub, through the glass, I could soak while taking in the magnificent views of the Mission Hills Golf Course – truly a feast for the eyes. Considering the excellent value for money, staying in such a uniquely styled, high-end hotel is absolutely superb! We also sampled the buffet dinner with outdoor BBQ on the 5th floor. With delicious food and fine wine, we ate until we literally couldn't walk straight! That was another highlight! Throughout this stay, Mark provided exceptional hospitality and assistance at every turn. I truly want to extend my gratitude to him!"

"The Sheraton Grand China Hotel, Shenzhen, stands out as a prime example of a long-established international luxury hotel brand. Though built in 2010, making it 15 years old, the hotel remains impeccably maintained, looking as good as new. Located in the bustling Futian commercial district, it is surrounded by numerous commercial buildings and large shopping malls, offering abundant options for shopping, entertainment, and dining. Adding to its appeal is the highly convenient transportation. For a 5-star hotel priced at around 1000 RMB, it truly offers exceptional value for money. Furthermore, its massive parking garage makes it particularly suitable for guests traveling by car. I highly recommend it to all fellow travelers."

"The hotel is a bitt older but the staff is amazing the food is amazing, everyone is very helpful, extremly helpfull actually, i was stuck here during the super typhoon, the staff was great, we felt safe taken care off all was perfect, with a bitt of renovation, the hotel would be amazing, but even though there is other newer hotels i would come back to this one, as the service and the staff are really really amazing the locations is just next to Shenzhen station and very close to Futian station, ehich makes it perfect also for travelers entering mainland china from HKG and traveling arroun in Mainland China"

"The room facilities are brand new, featuring AI voice control. The hotel service was incredibly thoughtful, offering amenities like a 'Vitamin C station' and comforting late-night congee. Complimentary in-room beverages were also a nice touch. The hotel's location is superb, being very close to the National Exhibition Center and Zhuoyue Center, both within easy walking distance. Public transport access is excellent, with multiple subway lines nearby. Line 11 offers a direct connection to the airport, which is extremely convenient. Overall, a highly satisfying stay. I would definitely choose this hotel again."

"For my birthday, I chose to stay at The Ritz-Carlton, Shenzhen Galaxy. From the moment of arrival until my departure, every single detail left me feeling overwhelmed by their genuine thoughtfulness and warmth. Upon check-in, the hotel's meticulously prepared, warm decorations instantly set the perfect birthday mood. Later, when friends made an impromptu visit, the hotel even extended a complimentary gesture – an unexpected surprise that truly exceeded all expectations. This birthday was made exceptionally memorable by The Ritz-Carlton, Shenzhen Galaxy. I will definitely choose to stay here again in the future and wholeheartedly recommend it to anyone seeking a premium stay experience."

"Facilities: The overall facilities are well-maintained and very convenient to use. The bathroom, in particular, had fantastic water pressure, and a hot shower was just what I needed to relax after a tiring business trip! Cleanliness: Excellent. Many five-star hotels tend to overlook details like dusty electric kettles or dirty magnifying mirrors in the washroom, but not here! That definitely left a positive impression. Environment: Although it's an older five-star property, the overall environment is still superb. The accessible elevator for the metro station is conveniently located right opposite the hotel, and the subway passage itself is lined with many restaurants, making it very easy to explore Shenzhen's local food scene. Service: I gave five stars for all other categories, but only four for service! We only had one light carry-on suitcase for this trip. This was the first time I've encountered a hotel where the concierge completely ignored our car pulling up to the entrance and didn't offer any help with our luggage during check-in. At the Ritz-Carlton, for example, the concierge is usually ready to open the car door even before it's fully stopped, let alone expecting us to handle our own bags! It's not that we *can't* carry our own luggage, and if there were many cars and guests at the time, we'd totally understand if they were overwhelmed. But our car was stopped right in front of the concierge, with no other vehicles or guests around. So, what exactly is the purpose of having a concierge stationed at the entrance then? It's the first time I've experienced something like this, and I found it quite perplexing. On a positive note, the staff at the front desk and the concierge who handled luggage storage were incredibly enthusiastic, which makes me feel the hotel's training might be a bit inconsistent."

"A heartfelt thank you to my personal butler, Sharon. From check-in to every minor detail, her responses were incredibly prompt, and she was very attentive to our stay experience. The rest of the staff were also exceptionally friendly, making us feel incredibly welcome and at home 🫰. The hotel boasts excellent views, and its proximity to Chegongmiao Metro Station exit (less than a 5-minute walk) was a major plus! Blue taxis are always readily available right outside the entrance. Regarding the facilities: Being an older hotel (built in 2009), it understandably shows its age, but everything remains within acceptable standards. The shower temperature control could sometimes be inconsistent, fluctuating between too hot and too cold, which was a slight drawback 😥. Additionally, the room lighting was a bit dim, and the older television didn't support screen casting. Despite these minor points, my overall experience was excellent. A huge thank you to Sharon and all the staff at JW Hotel; your warmth and patience genuinely made me fall in love with this city ❤️."

"Room is huge over 100 m² , clean, and the staff were very courteous. Hotel is just next to the mall and tons of restaurants in the area. My only complaint was the hair dryer was a little cheap . But overall, it’s was acceptable if you plan your day at the OCT Harbour"