مراجعاتOnomo Hotel Johannesburg Sandton

رد من مكان الإقامة: Thank you for your feedback. We’re pleased to know you enjoyed our hotel and convenient location, as well as the comfort of your room. Your comments regarding breakfast service are appreciated and will be shared with our team to enhance the experience for future guests.We hope to welcome you back to ONOMO soon.Nicolene and Team

رد من مكان الإقامة: Dear Facety, Thank you for sharing your feedback. We’re pleased to hear you enjoyed our service, fantastic location, and breakfast selection. We understand your comment regarding bottled water. As part of our sustainability commitment, we have an in-house water filtration system providing safe drinking water throughout the hotel. Bottled water is also available for purchase at our F&B outlets. We hope to welcome you back to ONOMO soon.Nicolene and Team

رد من مكان الإقامة: Thank you for your feedback and for highlighting our excellent location and cleanliness. We're pleased to hear that you enjoyed your stay overall. While our standard rooms are compact by design, we do offer larger room categories such as our luxury and executive suites, which provide more space and added comfort for future visits.We hope to welcome you back to ONOMO soon.Nicolene and Team

رد من مكان الإقامة: Dear Lelelel, Thank you for your kind words. We're glad you enjoyed our convenient location, felt safe in the area, and experienced good service from our team. Your feedback is appreciated and motivates us to keep delivering a high standard of hospitality.We hope to welcome you back to ONOMO soon.Nicolene and Team

رد من مكان الإقامة: Thank you for your kind words. We’re glad you enjoyed the breakfast omelette and found our location convenient. It was a pleasure having you stay with us, and we hope to welcome you back to ONOMO soon.Nicolene and Team

رد من مكان الإقامة: Thank you for sharing your detailed feedback following your recent stay with us. We are pleased to hear you enjoyed our convenient location close to shopping malls, bars, and restaurants, as well as the comfort of your room and the breakfast provided.We sincerely regret the inconvenience caused by the noise from the corridor and the confusion with the safe instructions. Your comments have been shared with our team to address these issues and improve the experience for future guests.Regarding bottled water, we want to assure you that our tap water is filtered and safe to drink as part of our sustainability efforts. Bottled water is also available for purchase at reception for guests who prefer it.We hope to welcome you back to ONOMO soon for an even better experience.Nicolene and Team

رد من مكان الإقامة: 敬愛的顧客，感謝您花時間分享您的經歷。雖然我們希望能夠給您更好的住宿體驗，但您的評論對我們學習並改進我們的服務非常重要。我們雖然致力於為顧客提供好的住宿體驗，但很顯然我們的服務仍然存在缺失，且不能使您滿意。如果您願意給我們一個機會來贏回您的信任，我可以向您保證我們將會盡全力讓您獲得最佳的酒店住宿體驗，並使您再次喜歡我們的酒店。祝好，

رد من مكان الإقامة: Dear Rohan, Thank you for your feedback. We're pleased you enjoyed our location right next to Sandton City Mall — it’s certainly one of our key highlights. We’ve also noted your thoughts on breakfast and will continue refining our offering to meet guest expectations.We hope to welcome you back to ONOMO soon.Nicolene and Team

رد من مكان الإقامة: Thank you for your thoughtful and detailed feedback. We’re pleased to hear that you enjoyed the cleanliness of your room, the delicious breakfast, and the friendly service from our team. It's also great to know you appreciated our convenient location near Mandela Square and the secure access throughout the hotel.We do take note of your comments regarding the breakfast pack and missing utensils—we’ll certainly review this with our team to improve the experience for future guests.Thank you for your recommendation. We hope to welcome you back to ONOMO soon.Nicolene and Team

رد من مكان الإقامة: Thank you for your wonderful feedback. We're delighted to hear that you enjoyed the clean and spacious room, our helpful team, and the convenient location. It’s always a pleasure to know our guests plan to return.We look forward to welcoming you back to ONOMO soon.Nicolene and Team

رد من مكان الإقامة: Thank you for sharing your honest feedback. We appreciate that our prime location was a positive aspect of your stay. We’re sorry to hear that the room size and amenities did not meet your expectations. Your comments regarding sleepers, robes, and wardrobes have been noted for ongoing improvements.We hope to welcome you back to ONOMO soon.Nicolene and Team

رد من مكان الإقامة: Dear Tim, Thank you for taking the time to share your feedback. We regret that our breakfast and service did not meet your expectations and that the absence of a gym was an inconvenience. Your comments are important to us as we continuously strive to improve our guest experience.We hope to have the opportunity to welcome you back to ONOMO soon.Nicolene and Team

رد من مكان الإقامة: Thank you for your great feedback. We're pleased to hear you enjoyed the clean rooms, excellent breakfast, and our convenient location near Mandela Square.We hope to welcome you back to ONOMO soon.Nicolene and Team

رد من مكان الإقامة: Dear Guest, Thank you for your feedback and for highlighting both the quality of our breakfast and your overall positive impression of the hotel.We understand that a high volume of guests can sometimes impact the breakfast experience, and we are continually working on improving flow and seating during peak times to ensure all our guests enjoy a relaxed and comfortable start to their day.We hope to welcome you back to ONOMO soon.Nicolene and Team