Scenic Hotels in Suzhou

"I was a bit worried after reading some reviews before my trip, which mentioned outdated facilities, small, somewhat cramped rooms, and a disappointing breakfast. However, after staying for two days myself, I found it to be absolutely wonderful, with no issues or discomfort. The hotel's ambiance perfectly captures the essence of Suzhou gardens, and every window offers a unique and pleasant view, truly lifting your spirits. The rooms themselves were clean, tidy, and certainly didn't feel cramped at all. Breakfast was 68 RMB per person, and we opted for it on both days of our stay. It felt very much worth the price – delicious and with a good variety of dishes. The hotel boasts both indoor and outdoor swimming pools with clean water, and they were quite popular with children. We also tried a few of the hotel's restaurants. None of them disappointed; the food at each was fantastic, and I highly recommend trying them out. The Panmen Scenic Area is stunning in the evening, making it a great place to visit with others."

"We had a lakeview club room. The view was stunning, calming in the day and vibrant at night. The club lounge was relaxing and the staff extremely helpful and polite. Transport links were excellent with a metro station close by and many of the city’s sights a short distance away. The Jinji lake area is full of attractions in its own right with the Music Fountain a particular highlight. The only minor point is a lack of decaffeinated tea and coffee as an option in the hotel. Otherwise, excellent!"

"Good location opposite a mall. Breakfast had good spread. Room is spacious and clean. Slightly old furnitures but overall had a good and pleasant stay."

"The room was exceptionally clean, and the traditional garden-style architecture was truly captivating. Our duplex room was impressively spacious with plenty of room to relax, and the beds were neatly made. The owner was incredibly kind and welcoming. The drinks offered here are delicious and very reasonably priced! Plus, they can be delivered right to your room, which was incredibly convenient. It was quite hot during our stay, so we especially appreciated the complimentary sour plum juice and mint water provided to guests – a truly thoughtful touch that made our experience superb. We even asked the owner for ice cups for our cocktails, which she happily provided – fantastic service! The guesthouse is conveniently located by the road, close to various attractions and convenience stores. On either side, you'll find authentic local eateries serving delicious snacks like Shengjian for breakfast. Both the Humble Administrator's Garden and Suzhou Museum are just a five-minute walk away. It was perfect to be able to retreat to the comfort of our room for a break when the afternoon heat became too much."

"The staff at the hotel are really friendly and helpful. The facilities however are a little old and not well maintained. There was only one working jacuzzi and the others were 'out of order'. On the plus side the location is great. There's nice malls a quick walk away. There's also an amazing restaurant right outside the hotel, which has local Suzhou food. Highly recommend the crab noodles and the crab soup dumplings."

"The cleanliness of the rooms and the service were absolutely outstanding. We were particularly impressed by the thoughtful housekeeping; it felt like our room was meticulously tidied and refreshed every time we returned, whether after breakfast or before turning in for the night. Due to time constraints, we only managed to visit the swimming pool. The water was remarkably clean, and the shower facilities were comparable to those found in a high-end spa or wellness center. The absolute highlight was the buffet breakfast. It featured a vast array of delicious options, accompanied by incredibly attentive service – you could even request coffee to go! Overall, the ambiance was wonderfully comfortable and cozy, and the facilities truly felt premium."

"Location: Superb! Stepping out of the hotel, you're greeted by lush greenery, and just a 3-minute walk leads you to Jinji Lake, right in a very lively and bustling area. Breakfast: The spread was incredibly rich and comprehensive, offering everything you could possibly want. Be aware there's a queue between 8:00 AM and 8:30 AM. When we first went in, there were no available tables, but the staff were incredibly attentive and proactive – they didn't ignore us but quickly helped us find and clear a table, getting us seated promptly. The variety was dazzling: soy milk, fried dough sticks, pork ribs, tofu skin rolls, red soup noodles, three-filling buns, freshly squeezed fruit and vegetable juices, salads, coffee, ice cream, various beverages, bread, pan-fried buns, Jianbing Guozi, oatmeal... The breakfast experience itself felt like a highlight of our trip. Pool: Absolutely loved it! There were adults and children swimming, but it never felt crowded, probably fewer than 20 people at any time. The pool was clean, luxurious, and offered views of the Gate of the Orient. Guests only need to bring themselves, swimwear, and a change of clothes; the changing rooms provide plastic slippers, tissues, cotton swabs, water, large (very comfortable) towels, and more. Swim caps are mandatory for entry. Room: The size was just right, and the bedding was very comfortable. They provide two types of pillows, which I highly recommend: one firm and one softer – I loved both. We booked a lake-view room, which also offered views of the Ferris wheel. The large windows provided expansive views and excellent natural light. Service: Staff member Jack was highly efficient, polite, and professional, providing all sorts of excellent services to guests. The InterContinental also showed great flexibility. After checking out, we went to Tongli, leaving our luggage at the hotel. We returned to pick up our bags after exploring Tongli and were able to organize our belongings and rest in the hotel lobby without being rushed by the staff. I had initially planned to dine in Tongli, but I decisively chose the InterContinental's restaurant instead. The ambiance was great, the service was excellent, and the air conditioning was perfect. As we had a 7:30 PM train to catch, I communicated with the staff in advance about dining earlier. It was absolutely no problem; the transition was seamless, and the dishes were delicious. My parents even said the Yangzhou Dried Shredded Tofu was better than what they'd had in Yangzhou. The Mango Pomelo Sago, at first glance, looked like steamed egg custard, but one taste revealed it was incredibly delicious – silky smooth and rich. Even my usually thrifty father commented, 'It would have been great if we had also had dinner here yesterday.' What I really want to convey to the hotel is that with excellent service and delicious food, customers will definitely be willing to pay, regardless of the price. We were satisfied with our entire experience at the hotel, including the accommodation, pool, breakfast, and restaurant. Due to the extreme heat and a sudden thunderstorm, we didn't get to explore Jinji Lake much. So, we'll definitely have to come back to Jinji Lake. I told my mother, 'Next time we visit, let's try a different five-star hotel.' But she replied, 'No way, we're staying at the InterContinental again. It has to be the InterContinental!'"

"I took my mother to Jinji Lake for an outing and rest during the Qingming Festival. I have been to Jinji Lake several times. I first stayed at Crowne Plaza Zhongyin and InterContinental Suzhou after the epidemic. This time I saw the newly opened Indigo in 24 years. The location is very good, so I want to try it. Before check-in, the housekeeper Scott contacted me and confirmed my check-in requirements. Before check-in, Scott confirmed that he could arrange the room type I wanted and upgraded it (the procedure was very formal and the feeling was also very good)👍 I arrived at Jinji Lake at night and checked into the hotel. It was very Indigo, young and individual. The highest six floors (probably because the lakeside location limits the floor height). There are contemporary art galleries and Ferris wheel buildings between the hotel and Jinji Lake, so the lower floors may not be able to see the lake view. Friends who mind should ask the hotel in advance~ I love the color matching of this hotel, which is a bit retro and modern~ The housekeeper and the front desk have already arranged it when checking in. The room card is the wooden round card that everyone sees in many introductions Card 😂 (There is a small episode here. When I checked in, I heard the front desk next door answering a call from a guest who asked to change rooms. I really heard the two guys trying their best to find a solution. The occupancy rate was high during the holidays, and they tried their best to meet the needs of the guests. Later, when I called the guest back, the guest directly said that he wanted to upgrade the room. In fact, they had already considered this plan, but it seemed that they couldn't do it for some reason. As a bystander, I can understand their intentions...) Facilities: This time, because I communicated with the housekeeper in advance, the room was in a super good location, with a panoramic view of the lake view and the Ferris wheel🥳But it is true that some rooms in this hotel are not in such a good location, and there are no floor-to-ceiling windows😵💫The overall open layout is equipped with I still like the color, there is a capsule coffee machine, a teapot, a JBL Bluetooth speaker, and a mini bar. It is free on the day of check-in. The facilities and equipment are relatively new. There is no bathtub, but the shower room is large, the bathrobe is nice, and the color is the same as the room. The only thing I don’t like is that the automatic curtains cannot be half-opened... Hygiene: The aunt is very enthusiastic. Aunt Zhang helped us clean the few days we stayed there. She vacuumed and mopped the floor every day. She was very serious. The slippers were also replaced every day. You can ask the aunt to change the flavor you like for capsule coffee. In fact, when I went out, I saw several room service staff very seriously. Service: Whether it is the service of the housekeeper, the front desk, or the room cleaning aunt, the experience of staying during this holiday is very good. In fact, everyone is busier during the holiday. Busy, but not neglectful👍 Restaurant: It was too late on the day of check-in, so I had dinner directly in the hotel. There was only one restaurant in the hotel, and the chef was average (I even felt that it did not meet my impression of InterContinental restaurants). There were some small episodes in the middle, but I was not very angry. I just felt that the system was very chaotic... But later three staff members came to the room to apologize (I was flattered😂), and the hotel should strengthen the training of new employees~ (the service industry is not easy to work, and I don’t want to be a guest who likes to find faults) Looking at Jinji Lake becoming more and more beautiful over the years, the integration of Chinese and Western cultures, and the regional space planning is very good, but the surrounding shopping malls are still a bit deserted~ Compared with the crowded old city of Suzhou, it is more comfortable to live here! Mom is also very satisfied, thanks to all the service staff, and will come again next time!"

"Designed by a renowned Singaporean architect, this Hyatt hotel boasts stunning architecture. The rooms are spacious and well-appointed. From the executive lounge, you can enjoy spectacular panoramic views of Suzhou's landmark buildings, which are beautifully illuminated at night—truly a five-star hotel standard. The hotel's location is excellent, situated right in Suzhou's commercial and CBD hub, surrounded by upscale department stores and a wide array of dining options. It's incredibly convenient to step out and explore, shop, or dine. During my two-night stay on the executive floor, the only issue was the noticeably damp bedding in the room, which negatively impacted my sleep and comfort. I hope the hotel will consider installing dehumidifiers in the rooms in the future to ensure an even better experience for guests!"

"New business hotel by the lake, well equipped with gym, pool and bar. Only drawback is that there is no route for taxi pick up / drop off, but we got the hang of it afterwards, only need a short walk from the main road. Clean and comfy. Staff is well trained, but was unable to deal with the problem with the TV being unable to connect with our devices for screen share, not a big deal tbh"