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"I recently stayed at this hotel for two nights. The location is definitely one of its strongest points. It’s close to Ueno Park, and the park view from the hotel is truly amazing. There are also plenty of late-night food options nearby, which makes it very convenient - specially if you arrive late. The room size is quite small, but that’s fairly typical for this area and price range, so it wasn’t a surprise. However, I did face an issue on the first night. I had booked this hotel specifically for its location and view, and I was scheduled to arrive late at night. When I reached the hotel around 3am, I was informed that my room was unavailable due to overbooking. This was very confusing and disappointing, as I had a confirmed reservation. The hotel arranged for me to stay at another branch for that night and covered the taxi fare both ways the next morning. While I appreciate that they handled the transportation cost and tried to resolve the situation, it was still inconvenient. I chose this branch for its location and had business commitments the next day, so having to move between branches cost me valuable time and energy. That said, the hotel itself is still nice overall, and both the reception staff and the manager genuinely tried their best to assist and support me during the situation."