Hampton by Hilton Hotels in Shanghai

The robot 🤖 is very intelligent, and the overall service experience of this hotel is good. The front desk receptionists have a strong sense of service. They are not only warm and thoughtful, but also impressively familiar with the business. When checking in, I was deeply impressed by their professionalism and efficiency. In addition, the housekeeping staff are also very friendly. They always communicate with guests with a smile, making the entire check-in process full of warmth [love] The hotel environment is clean and comfortable. Whether it is in the public area or in the room, you can feel the meticulous maintenance and management. At the same time, the hotel has complete facilities and equipment, including gyms, conference rooms and other facilities to meet the needs of different guests. Five-star praise [love]

Consider a very comfortable hotel room to stay, very friendly staff, convenient place to receive parcel. One thing is, i can hear the noice next door.

The room is very new, built in 2025, and the location is good. It turns out that there are no good hotels around here, which is disappointing. Hampton is a Hilton 4-diamond brand, and the hardware is pretty good. Many details are well done. The lobby is not very big but very practical. There are not many varieties of breakfast, but everything is available. The corn juice is good and quite suitable for me. The hotel service is generally good. All are automatic curtains and one-touch switches. The air conditioner switch is also OK. They are all very new. Indeed, summer and Mikey are also good. Overall, it can be rated 4.8 points

This stay was perfect! The room size was beyond expectations, and the spacious layout cleverly separated the lounge area from the workspace. The walk-in closet and luxurious bathroom were even more thoughtful. The most surprising thing was the private balcony - in the morning, I enjoyed a cup of coffee on the rattan lounge chair, and in the evening, I had a drink with the city night view. The breeze blew by, and my fatigue instantly dissipated. The front desk service was particularly commendable. From the moment I stepped into the lobby, the smiling and friendly staff quickly completed the check-in procedures. When they took the initiative to help upgrade the room type, they also explained the hotel facilities in detail. Every detail showed professionalism. When I left the hotel, the staff could accurately call my last name and say goodbye. This attentiveness made me feel very warm. I will definitely recommend this hotel with both quality and warmth to my friends!