مستخدم نزيل
18 يونيو 2025
Had a lovely three days at Villa Mentone, Salma and her staff went above and beyond. This was our third year of visiting the hotel and it didn't disappoint, we love Shanklin and since finding Villa Mentone it has been our go to hotel for our getaways, Its location on the cliffs means it has beautiful views across the bay and being a few hundred yards from the cliff lift means beach access couldn't be easier, the room was clean and well appointed with a fantastic seaview, it was cleaned daily and coffees etc topped up, breakfast is a buffet with great choices from Full English to Cereals, Juices and Yoghurts and quality branded breads to choose from ( a bit of rareity in hotels these days ). All the staff from the room cleaners, waiters to reception were polite and engaging a credit to the hotel. It was so nice to be greeted by Salma ( the owner ) on arrival we felt like old friends rather than guests, I had been a bit last minute booking but did mention it was a break away for our anniversary..... not only did we get a chocolate cake with a candle at breakfast but also a bottle of chilled Prosecco in our room 10/10 Salma you made us feel very special 😊 We will see you next year keep up the good work and good luck with your new hotel purchase next door! Simon & Jackie xxx
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