مراجعاتIbis Budget Sheffield Centre St Marys Gate

رد من مكان الإقامة: Thank you so much for your kind words! We're delighted to hear you enjoyed our central location and that your room was clean and bright. It’s wonderful to know you’d choose to stay with us again — we look forward to welcoming you back!Warm regards,Dayana KanchevaGeneral Manager

رد من مكان الإقامة: Thank you for your lovely feedback! We're so pleased to hear you had a comfortable stay and enjoyed the hotel's location. I'll be sure to pass along your thanks to the team, as they will be thrilled to hear it. We hope to welcome you back soon!Best regards,Dayana KanchevaGeneral Manager

رد من مكان الإقامة: Thank you for taking the time to share your experience with us!We’re glad to hear that your check-in process went smoothly and that the issue with pre-payment via Trip.com has been resolved. We strive to ensure that our guests have a seamless experience from start to finish. I personally read all the reviews to ensure we continuously improve, so your feedback is greatly appreciated.We understand that your schedule didn't allow you to try our food offerings, but we hope to welcome you back soon and provide you with a more complete experience.Safe travels, and we look forward to hosting you again!Best regards,Dayana KanchevaGeneral Manager

رد من مكان الإقامة: Dear Laura,Thank you for your kind feedback! We’re thrilled to hear that you enjoyed the cleanliness, decor, and convenient location of our hotel. It's also great to know that you found our reception area welcoming and the room modern and functional.We appreciate your understanding regarding the lift issue, and we're glad it was resolved quickly to ensure your comfort. We hope to welcome you back soon for another pleasant stay in Sheffield!Best regards,Dayana KanchevaGeneral Manager

رد من مكان الإقامة: Thank you for your feedback! I’m glad you found your stay affordable and convenient. Our location offers easy access to nearby supermarkets, and we hope it added to your overall comfort. We look forward to welcoming you back soon!Kind Regards,Dayana KanchevaGeneral Manager

رد من مكان الإقامة: Thank you for your lovely review and for recommending our hotel! We’re delighted to hear that you and your family had a comfortable stay and that you found the service, cleanliness, and surrounding facilities to your satisfaction.It’s wonderful to know that your trip to Sheffield was pleasant and that you appreciated the quiet and simplicity of our rooms. We hope to welcome you back again in the future for another enjoyable stay.Best Regards,Dayana KanchevaGeneral Manager

رد من مكان الإقامة: Thank you for your fantastic feedback! We're delighted to hear you enjoyed our convenient location near the city centre and found our hotel accessible.Your kind words and thumbs-up are greatly appreciated, and we hope to welcome you back for another great stay soon!Best regards,Dayana KanchevaGeneral Manager

رد من مكان الإقامة: Thank you for sharing your feedback. We're truly sorry to hear about your experience with our waiter. This is certainly not the standard we aim for, and we will address this with our team to ensure better service moving forward. Regarding the hairdryers, we do have a limited number available upon request, and we apologize if this caused any inconvenience during your stay. We value your input and hope you’ll give us another opportunity to provide a more enjoyable experience in the future.Kind regards,Dayana KanchevaGeneral Manager

رد من مكان الإقامة: Thank you for sharing your detailed feedback! We're pleased to hear you found our location convenient and appreciated the well-equipped room. We’re sorry to hear about the air conditioning panel issue and that assistance wasn't provided as fully as expected. We'll look into this to ensure our team is always ready to help guests promptly. For future stays, we’re happy to provide a hair dryer upon request at reception. We hope to welcome you back for an even more comfortable experience and appreciate your insights on exploring the nearby area!Kind Regards,Dayana KanchevaGeneral Manager

رد من مكان الإقامة: Thank you for sharing your feedback, and I sincerely apologize for the uncomfortable experience you had with the bed during your stay. This is certainly not the level of comfort we aim to provide, and I regret that it impacted your rest.Your comments are being taken seriously, and I will ensure that our maintenance team investigates the issue with the bed to prevent this from happening again. I understand your disappointment, and I would appreciate the opportunity to make things right if you ever reconsider staying with us.Thank you again for your feedback, and I hope we can improve your experience in the future.Kind Regards,Dayana KanchevaGeneral Manager

رد من مكان الإقامة: Dear Alf Tam,Thank you for your feedback. We're pleased to hear you found the hotel very clean, but we apologize for the issues with the mattress and the leak in the bathroom. We'll address the mattress comfort and get the maintenance team to resolve the plumbing issue immediately. Your comfort is important to us, and we hope to provide a much better experience on your next stay.Regards,Dayana KanchevaGeneral Manager