Vienna Hotels with Airport Shuttle

Hotel is good, service is good, location is good, downstairs is an entire commercial street, but their business district closes early and closes at 7pm, and does not open on Sundays. Next to the parking lot, public transportation is also very convenient.

Excellent location, very close to subway and also easy to reach center area by walking. Room is clean, breakfast is not good, few choices and low quality food.

the location is great! the food is excellent. the hotel is a maximum of 4 stars, the rooms are dirty, all the corners and by the bed are dirty, the cleaning is terrible, I had to argue and count the days with the cleaning supervisor so that the bed linen was changed once in 6 nights (they have one every three days). lamps are streaked and stained. When checking in, there was someone else's map of the city with personal notes in the room. I won't be back again.

The location is not very near to the train station if you carry big luggage to walk around. It’s not inside the city as well but you can get to the city within 20 mins, so it’s acceptable. Room was spacious, bright and clean. The breakfast buffet selection is rather limited. However, they have the ala carte eggs menu free to order which saves the breakfast quality. Next, the negative points. The receptionist guy (in specs & suits) was not helpful (unfortunately, we didn’t get his name because the staff here do not wear name tags). We stayed for 3 nights and we asked the guy to help us book the rooftop bar and he failed to do so for every single night. First night he said it was fully booked and said it would be available the next day. Next day, he said the bar was fully booked again. Third day, he wasn’t around and we asked a friendly female receptionist to help check the availability and she successfully made the booking for us. We went up on our last night and the bar was pretty much empty. It was a disappointing service and experience from the reception guy considering the high level of customer service claimed by Andaz.

I couldn’t be happier during my three nights of stay at the Intercontinental Vienna. I was given an early check in upon arrival after a tiring long haul flight. The front desk staff was so warm and helpful, giving me all the tips to browse the city area. The location of the hotel couldn’t be better as the Metro station is directly opposite to the hotel entrance. The breakfast was awesome with good quality food which fed me so well that I didn’t need a meal for the day until later in the afternoon. I want to specially mention the nicest staff at its bar who not only provided excellent service but showed their warmth and care to their customers. During Xmas day, after my dinner at the bar, one of the staff kindly ran to the life to give me a plate of chocolate biscuits to wish me a merry Christmas. I was so touched and want to use here to express my thanks to them and to that particular staff. I wish I had his name ! Overall, I throughly enjoyed my stay there and will not hesitate to come back if I ever visit Vienna. It is the most value for money place I have stayed.

Some places you visit, and some places stay with you. The Ritz-Carlton in Vienna isn’t just a hotel, it’s a memory, a feeling, an experience I’ll carry with me. As someone who’s traveled extensively, I’ve seen my share of beautiful hotels. Many shine on the surface, but very few have what this place has a soul. And that soul comes from the people. What struck me most during my stay wasn’t just the elegance or the comfort. It was the warmth, the attention to detail, and the sense of care from every single person I met. From the housekeepers to the receptionists, the breakfast staff to the management, every interaction felt meaningful. In the hotel industry, teamwork is everything. It’s like the gears of a watch. Every single cog, no matter how small or large, plays a vital role. If one is missing, the clock stops ticking. And at The Ritz-Carlton, every cog turns perfectly. Breakfast, for instance, was an experience I won’t forget. Their Eggs Benedict was the best I’ve ever had, but it wasn’t just about the dish. It was the way it was served, with care, with pride, and with the intent to make my morning special. To everyone who works here: thank you. You’re not just doing a job, you’re creating moments that stay with people. You turned my stay into something I’ll look back on with a smile, and that’s not something that happens everywhere. To anyone considering a stay in Vienna, know this: The Ritz-Carlton isn’t just a hotel where you’ll feel pampered, it’s a place where you’ll feel seen, valued, and at home. Experiences may fade, but the way this team made me feel will last forever.

The hotel is one block away from the cathedral. It is very close to the pink coffee shop downstairs and Starbucks and McDonald's across the street. The Black Death Column, the Golden Hall, the Opera Garden and the Belvedere Palace are all within walking distance. Good breakfast. Small room but big and new toilet High cost performance

Fantastic hotel will come again soon thanks much!! Appreciate the great service

Nice clean hotel, with excellant bed (firm), was the perfect location with most of the main sites within walking distance. Trams and metro all a few minutes from hotel if you are need to travel further out. Did not eat at hotel as we thought the cost of adding breakfast was far too expensive @ 30 Euro each per day. However there are local cafes and resturants that all serve excellant food, pastries and gourmet coffee for far less than half the cost. Highley recommend eating out, save money and you will enjoy quality food and local experiance. Hotel has wifi but on few occasion did not work, also the TV has Chromecast but could not connect. However these were minor issues as we were always out exploring this amazing city. would stay again.

Wonderful stay at this lovely property, well situated in the heart of Vienna. Impeccable service, spotless room, wonderful breakfast! Returning back to this property a numerous times!