Hiland Hotel

I stayed for 1 night as I had some work at Siliguri. A beautiful hotel a good bar and a restaurant. Eas of access to nearby places. The front desk staff and the other hotel staff were very friendly, professional at their work and courteous. I had some issues at the restaurant regarding my lunch and I asked the lady waiter for the manager of the hotel to be addressed but she rudely said he was on a holiday and I asked the reception regarding the Manager and to my surprise the male Senior Manger was very much present at his chamber. I addressed my complaint to him and he listened to me was very helpful. One thing when I reached home I realised that I had left one of my items in the hotel restaurant and I immediately called up the hotel and the front desk Ms. Naaz was very helpful at tracing my items and to her help I got it. Beautiful room with all the modern facilities, the mini bar was just great, a 5 star standard. Plenty of free parking facilities too.

We had a grwat time there . We were on a family vaction and staff were ao friendly and caring. Nidhi took care of us at breafast under the guidance of her manager mr. Malik. Rooms very of good size and was very clean and well maintained. All the best for the future.

The food was amazing. And special thanks to miss nidhi she was soo polite and helpful . The ambiance was also great and hospitality was also good. Mainly the food and the behavior of miss nidhi was awesome. Next time we will visit again. Thank you hiland and miss nidhi