Mount Embassy

Review against Mount Hotels This is specifically for Mount Queens Hills , Mirk . Terrible stay. Highly unprofessional staff . As vegetarian We had requested packed vegetarian breakfast and we were given eggs. Lots of bed bugs and mosquitos in the room. Vegetarians please avoid. Add ons :- Stinky rooms , TV not working , Gaps in windows that had free entry to plenty of insects, bathroom tap was continuously leaking. If you have a free stay offered still its safe and worth avoiding . This place ruins all the goodies of a beautiful lake and town . They are bad at hospitality and services to an extent that their Guest Relations Team is itself so bad at resolving issues that I found it important to highlight that general functioning of the company is bad so please dont book your stay with any Mount Properties. Its your vacations so dont spend 1500 rupees also for these properties as its worth a hassle far more…Better book a good property and have peace of mind.

The room size was larger but there are so many insect like cockroaches in the room...😮‍💨 The bathroom was not good because the water pipe was broken and water was constantly leaking.😑 Even room service couldn't fix it.😑😑 My experience in mount embassy is not good any more. But one thing I liked about the hotel there's staff was very polite and very friendly ☺️ that's it.

Although location was good, but service was not so good, No toiletries provided, fan was not working properly... Rest all is ok

The hotel gave me a room with a poisonous insect; I called them, but they responded after 10 minutes. They shifted me twice—once to an already booked room, then to a damp, low-budget one with a broken phone, missing TV remote, and a faulty main gate lock.

The hotel was very good and clean. Check in was smooth and the staff was very good and well behaved. Thanks for a good experience

Room is small not look like super deluxe room. Dirty smell..