مراجعاتFragrance Hotel - Viva

رد من مكان الإقامة: Dear Guest,The Hotel Team is humbled and grateful to receive your kind words for our wonderful team. We pride ourselves on delivering service from the heart and we have shared your kind recognition with our staff Jenny and Eva. It is our pleasure to be of service to you and we look forward to serving you again!Warm Regards,RolandGuest Experience Executive

رد من مكان الإقامة: Dear Lim,Thank you for choosing our hotel as your preferred accommodation choice. In case of excessive noise from your neighbours, please approach our colleagues at the frontdesk, and they will make sure that your stay continues to be undisturbed and pleasant. It is our hope to welcome you back in the near future. Warm Regards,RolandGuest Experience Executive

رد من مكان الإقامة: Dear Guest,Thank you for your postive rating review. Standard rooms do not have windows and this is indicated in the booking platform. If you require a window, please book a Superior or Deluxe room. We hope to have the opportunity to welcome you back again!Warm Regards,RolandGuest Experience Executive

رد من مكان الإقامة: Dear Guest,Thank you for your positive rating. We are pleased that our hospitality service met your expectations. We hope to have the pleasure of you staying with us again.Warm regards,JanetGuest Experience Executive

رد من مكان الإقامة: Dear Guest,Thank you for choosing to stay with us. Our check-in times are in line with the international hotel standard of 3pm. My colleagues at the front desk are usually more than happy to offer complimentary early check-in services for our guests, subject to the availability of rooms from 12pm onwards. As your arrivial time was at 8am, we apologise that we are unable to accord a complimentary check in for you. We hope to see you again on your next visit to Singapore.Warm Regards,RolandGuest Experience Executive

رد من مكان الإقامة: Dear Chellvee,We are happy to hear of your perfect review. We strive to provide great value and we are always here to ensure that your stay with us is comfortable. It is a delight to hear we made an impression! We hope you will think of us the next time you are making a trip to Singapore.Warm Regards,RolandGuest Experience Executive

رد من مكان الإقامة: Dear Guest,We are happy to hear of your compliments. We strive to provide great value and we are always here to ensure that your stay with us is comfortable. It is a delight to hear we made an impression! We hope to have the pleasure of inviting you through our doors again.Warm Regards,RolandGuest Experience Executive

رد من مكان الإقامة: Dear Guest,The Hotel Team is grateful to receive your very strong recommendation for our hotel and to learn of your wonderful stay with us. We would love to welcome you back for another awesome experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

رد من مكان الإقامة: Dear Guest,We appreciate your positive comments of your hotel stay, in particular for our clean rooms and the service from our friendly staff. We appreciate your valuable feedback as it helps us identify the areas so as to improve the guest experience. We look forward to welcoming you back to our hotel in the future.Warm Regards,RolandGuest Experience Executive

رد من مكان الإقامة: Dear Guest,It is heartening to hear that your stay had been a pleasant one and that our location and service had met to your expectations. Toilet and bathroom that comes in a combined set up is common for a budget tiered hotel and floor mats are available. We appreciate your valuable feedback as it helps us identify the areas so as to improve the guest experience. We look forward to welcoming you back and experience our hospitality!Warm Regards,RolandGuest Experience Executive

رد من مكان الإقامة: Dear Sha09,Thank you for your patronage. We hope we will have the opportunity to serve you again in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always enjoyed.Warm Regards,RolandGuest Experience Executive

رد من مكان الإقامة: Dear Guest,The Hotel Team is delighted to receive your amazing review rating! We would love to welcome you back for another wonderful experience with us on your next visit!Best Regards,ThaddaeusGuest Experience Executive

رد من مكان الإقامة: Dear Guest,Thank you for choosing to stay with us. Unlimited hot water is available in the room, the heater needs to be switched on via a switch just outside the bathroom. Do inform our Front Desk if you need any assistance with our facilities. As the majority of the hotel guests would be spending their entire day out of the hotel exploring the city sights they would consider the hotel TV programmes as secondary entertainment. The Hotel Team looks forward to be of service to you again.Warm Regards,RolandGuest Experience Executive

رد من مكان الإقامة: Dear Guest,Thank you for leaving a perfect review! We take pride in catering to our guests’ needs the best way we can and your positive rating is the best motivation for our staff to continue delivering service excellence to all our valued guests. It is our pleasure to be of service to you and we look forward to serving you again!Warm Regards,RolandGuest Experience Executive