Etéreo, Auberge Resorts Collection

Beautiful modern resort with very attentive staff (special shout out to Denisse) that made our stay enjoyable. There was a noxious smell at the beach, likely from sargassum or mangroves, and we had one unpleasant dining experience due to seafood not being fresh.

Wir hatten einen grandiosen Aufenthalt. Es ist unbeschreiblich schön und das Personal ist sehr gut geschult,. freundlich und professionell. Das Hotel selbst lässt keine Wünsche offen. Lediglich für Ausflüge empfehlen wir, sollte deutschsprachig gewünscht sein, Anker Tours. Wie kommen gerne wieder

Outstanding experience once again during our second stay at Etereo. Beautiful resort, wonderful staff. We hope to return again!

Everyone and everything was amazing!! . The staff was all extremely friendly and made our experience 10/10. Some people that stood out were Oscar (server for breakfast one morning and our bartender at cheche one evening). He helped us learn about the history of mezcal while being interactive with us. He was also very kind and thoughtful. Louis, are bartender one night at Itzam, was also incredible and friendly. Gabi at CheChe was also wonderful. We also has a server at the pool every day (cannot remember his name but he was at the pool most of our stay) but he always made sure our drinks and food were perfect and seemed to always know what we wanted (aka made wonderful margaritas for us)! All of our servers at every restaurant were fantastic!!! A perfect experience

From the moment we arrived at Auberge Etéreo, we knew we were in for something extraordinary. We were greeted with a Shaman energy cleanse that set the tone for our stay—grounding us in the magic and spirit of this place. The hospitality of the entire team was second to none. Every interaction felt genuine, warm, and personal. Our room was stunning, the grounds were immaculately kept, and everywhere we turned there was beauty—whether it was the pristine beach, the mangroves swaying in the breeze, or the breathtaking starry skies we enjoyed while lying on the nets above the mangroves. Our days were filled with unforgettable experiences: snorkeling from a sailboat, an epic intro to diving for our adventurous 7-year-old daughter, and the incredible kids club led by the wonderful Ruby—who instantly made her feel like family. Guia Roi made sure every detail of our stay was perfect, while Luis turned our taco tasting and Abruello dining experiences into memories we’ll cherish. Juan and Julian gave us the most memorable snorkeling and diving adventure, full of wonder and discovery. One of the most special moments was creating spiritual bracelets with the Mayan Shaman—a beautiful and meaningful connection to the culture and spirit of this place. To the entire Auberge Etéreo team—you should be so proud of what you’ve built here. Every detail, every smile, and every thoughtful gesture is noticed and deeply appreciated. This was truly the most amazing resort experience we’ve ever had, and we cannot thank you enough for the magic you created for our family.

Amazing hotel and staff! Room was fantastic, food was delicious, and everyone on the staff was so warm and helpful. This is an amazing property!