Barceló Maya Palace - All Inclusive

La primera experiencia familiar, como promesa ejecutada. Nos atendieron en nuestro aniversario así como mi cumpleaños. Estuvo fenomenal.

Lo único! Me falto zona de fumadores en bar Carey ! Excelente servicio, buenos tragos, un gran ambiente y cordialidad de todos!!

Muy buen servicio atencion del personal excelente y recomendado 100% solo mejorar en el servicio de amenidad de cumpleaños ya que el pastel de cumpleaños lo enviaron hasta el dia siguiente

Mi viaje fue en familia (grupo de 9 desde 13 a 72 años) y la experiencia fue muy buena. La comida, las albercas, las playas muy limpias además que parecen una verdadera alberca porque no hay olas. Lo amé

I was very disappointed with my recent stay. From the start, the check-in experience was unpleasant — the staff member who assisted me was rude and unprofessional. First impressions are everything, and unfortunately, mine set the tone for the rest of my trip. The bartenders I encountered were also dismissive and unfriendly, which made me feel unwelcome instead of relaxed. Another major issue was the lack of available seating around the pool and beach areas. Although I was told that chairs could not be reserved, that was clearly not the case. Many chairs sat empty but “held” for long periods, leaving other guests without anywhere to sit. The entertainment was another letdown. It was geared almost entirely toward children, with little to nothing for adults. What was provided ended quickly and lacked energy, variety, and excitement. For a resort that promotes a full vacation experience, this was extremely disappointing. Overall, the combination of rude staff, poor service, limited amenities, and lackluster entertainment made this vacation far less enjoyable than I had hoped. I paid for a relaxing and well-rounded experience, but unfortunately, the resort did not deliver on its promises.

nothing bettter than getting up swimming with the turtles at the Palace beach and then going to the pool for relaxation. Walk the beautiful grounds with tropical vegetation and see the iquanas peaking otu at you all while the service and kindness will overwhelm you with a welcoming feelingThere's nothing quite like starting your day by swimming with the turtles at Palace Beach! After that, you can unwind by the pool and soak in the sun. Take a leisurely walk through the gorgeous grounds filled with tropical plants, and keep an eye out for the curious iguanas peeking at you. The warm and friendly service will make you feel right at home—it's such a welcoming experience!