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Standard Ritz service, nice as usuals. However, the front desk staff is quite mean,stayed two nights and requested extend late checkout from 1pm to 1:30pm but rejected, what a shame to a loyal customer to Ritz and it also do not in line with Ritz global marketing”Late checkout”promotion video. 🫣🫣in over all this hotel is mean, swimming poor need extra charge ¥4000/ppl. It is shame and surprising, we stayed a many Ritz Carlton in the world and never seen one need to charge swimming fee😓😓😑. For birthday trip, it is the worst arrangements among all other Ritz Carlton, no bday card message, no simple room decor etc. Do not recommend this Ritz among all Ritz hotels . Concierge service is good.

酒店很大，溫泉就在2樓，有露天池和室內池，浴場很大。酒店就在海邊，房間窗戶外面就正對海，景觀一流，可以去海邊散步、游泳。酒店的泳池每天下午才開放，我們下午6點才到達酒店，第二天10點就退房，所以沒能夠去泳池游泳。早餐晚餐都很豐富！我們有兩個小孩（3歲和8歲），3歲免費，8歲就要支付8000日元（包括早晚餐和住宿）。房間沒有支裝水，但準備了一壺冰水。房間沒有浴缸，一定要去大浴場洗澡。酒店有洗衣機和乾衣機，每次200日圓。