I was pleasantly pleased by front desk staff on arrival., given all information I needed and assured that if not satisfied in any way to let her know and she would make every effort to help.
I stayed 4 nights while visiting family in the area. The room was exceptionally clean and spacious. The bed very comfortable, there were functions happening on the main floor during the weekend night but in the 5th floor room I stayed In all was quiet. The hotel is close to many small food choices & coffee shops in the neighborhood along with a supermarket next door.
about 25 mins to airport and 25 mins to downtown Ottawa . Coffee always hot in the lobby . I will certainly stay there again.
I expected more from Glö than I received. I chose Glö as a ”treat” for a couple's getaway, as it was a newer hotel and appeared like it would be snazzier than the usual fare.
Pros: The bathroom was very nice, and the complimentary toiletries are top notch. The rooms are very clean. The mattress was very comfortable and the TV was a decent size.
Cons: The rooms are incredibly small, and while they are nicely furnished, the tiny ”couch” seat was more form than function (i.e. prettier than it was comfortable). The front desk staff seemed very new and clueless on basic hospitality essentials, like how to work the in-room television. It also took ages for a response from front desk on how to work the TV and the issue wasn't even resolved.
I probably will not stay here again nor would I recommend this hotel to anyone I know, as there are so many hotels to choose from in Kanata that offer better, more knowledgeable service and better pricing.
Great place to stay nice & clean not far from downtown . Private parking and room for 3 people was big with a big kitchen. I definitely recommend . Price is also affordable.