We’re a couple who decided to visit Leeds and booked this hotel last minute. It turned out to be an excellent choice.
Customer service was top-notch from start to finish — staff were genuinely helpful and accommodating with every request. The room and all common areas were spotless, which immediately set the right impression.
Breakfast exceeded expectations: fresh, well organised, and plenty of choice. The overall environment was great too. The Royal Armouries are right behind the hotel, with lakes surrounding the area, making it a beautiful and relaxing spot. We were lucky to have sunny weather on Saturday, which made it even better.
Highly recommended. Solid experience all round.
Made to feel so welcome, everything was explained well on checking in staff all lovely! Room was immaculate ,Would definitely stay again in the future!
The photos of the house are different from what I saw in person. The hotel has been refurbished from an old house. The windows, room carpet in the shower room and my own room are new. However, I can still feel the wind coming in during the night. The heating is set to work only during certain hours. I even wear my hat when sleeping to keep warm.
I would say the staff keep the environment clean. For the price—£35 for one night—it’s okay. At least it is clean.