Excepcional. Quarto amplo, bem equipado para estadas mais longas. Super confortável. Localização impecável, há poucos passos do transporte público (sem baldeação)para ir e vir do aeroporto ou Gare. Curta caminhada para principais pontos turísticos do centro.
The rooms are nice. We booked 2 rooms for 2 nights. My wife found a small bug on the bed. It wasn’t a bed bug but the staff was nice enough to change our rooms. The rooms are not the same even though they’re the same rate. One has a dressing table while the other doesn’t have one. So make sure to ask if you check in early enough. It is walkable to the city centre but not that close. Service staff was helpful and cheerful. Overall, it is good.
🟢 The location was very convenient and easy to travel around. We parked there and then used the tramway to get around. Convenient and easy. The inside of the building looks fresh and good. The rooms were quite big so we could spread everywhere. Surprised to see the toilets and showers separated, but enjoyable. Large choice for the breakfast for 18€ but had to wait sometimes for refill.
🔴 the staff wasn't really friendly except if you were the one to do your approach and talk to them. There was an alarm early morning during our stay and no-one was at the reception to greet us and tell us if we had to evacuate or anything. When we (other clients and us) told the réceptionnist it wasn't normal she got upset and replied back instead of apologising or anything. The staff didn't know what they were supposed to do in this case. Not reassuring if there's an actual fire someday.
🟡 cleaning wasn't amazing but could have been worse so no comment on that.
The room is spacious and clean. We have to take the tram to go to the city centre. It’s around 5-10 mins walk to the tram station. You can’t control the air con from your room, you have to dial to the reception to change the temperature for you.