We booked a standard double as we only wanted somewhere to have dinner and lay our heads to break 2 long journeys. We were prepared for a 'tired' looking room and it was, in fact just that. HOWEVER, both the room and bathroom were spotless; the bed absolutely huge with nice linens and the shower in the morning was spot on for temperature. Service from beginning to end was fantastic and, though I didn't have it myself, my husband said the breakfast was excellent. We travel both locally and internationally a lot and i rarely comment as many 4-5* hotels just go through the motions however, I wanted to give this hotel and team a well deserved shout out. We shall certainly be back and recommend to anyone looking for a very good place to stay on the outskirts of York.
Really comfortable Hotel…such a big room if compare to other hotel, with the big terrace that you can enjoy the view of the river.
Also, it's not too far to walk from the train station as we didn't drive into York. It is within walking distance of York's main attractions such as the York Minister and The Shambles.
The staff are nice and this is a good choice if you plan to visit York.
Room was good, loved that the leisure centre was open till late so could get time at the pool and jacuzzi even after sight seeing. Breakfast was great, nice continental selection, and a picturesque view from the restaurant. Staff were very friendly and attentive.
A potential improvement could be the hot water control in the shower - ours was a Deluxe room with bath. The temperature was either scalding hot or ice cold - there was no in-between.