اكتشف تقييمات وتجارب حقيقية لمسافرين حقيقيين لمساعدتك في العثور على إقامتك المثالية
9.4/10
مميز
ممستخدم نزيلBeautiful Hotel, Unprofessional Conduct
Rating: ⭐⭐ (2/5 stars)
Pros: Modern hotel with beautiful interiors and a great location.
Cons: * The Room: Japanese-style rooms have no blackout curtains. The hotel’s only solution for the light was to masking-tape a towel to the wall (Photo 1).
• The Incident: When I calmly asked for a better solution. I was accused of ”Customer Harassment.”
• The Conduct: A staff member physically removed his ID badge to hide his name and showed me a ”Customer Harassment” search on his phone to intimidate me (Photo 2).
Fact: I was calm the whole time, never raised my voice, and I praised their Hotel as its very beautiful. Using harassment threats to silence a guest reporting a legitimate facility issue is unprofessional and defamatory.
SS.AzmanPerfect stay at Kyoto! Nearby Sanjo subway and accessible! Very close walking distance to the main city and pleasant stay! Provide complimentary hot and cold drinks from 12pm onwards! The hotel staff is friendly and welcoming. Definitely recommended!