Location is perfect right next to Kanayama train station which is connected to train and subway network. The staff were polite and helpful. Just one issue during our stay: We booked a three-bedroom where a sofa bed was not fully flat. I slept for the first night feeling discomfort at low back. We called the hotel service desk and the lady staff was very helpful to add a layer of blanket underneath the mattress to help. While it’s not perfect but it still felt better for remaining few nights of sleep. Suggest the hotel to review this issue especially for guest staying for a few nights.
While the hotel's location is not particularly close to the train station, the surrounding area is quiet and pleasant if you're looking to have some distance from the crowds. The hotel itself is relatively new and well-appointed. One potential concern is the parking situation - the on-site parking spots are often full, both during the day and at night. However, there are some available public parking areas within a 5-10 minute walk of the hotel.
Overall, I would highly recommend this hotel, despite the slightly inconvenient location in terms of public transportation access.
We stayed a night and enjoyed this hotel. The bed was a bit small but the room and bathroom were clean. The hotel includes as part of the reservation soba noodles, ice-cream, coffee/tea, yogurt drinks, and a comic book room and onsen (which we did not use). Parking was a bit expensive at 1800yen but was effortless as it had its own car park elevator so we did not need to find a space. The only complaint is that the heater did not work.
Distance is the only incovenience we found on this hotel but it is situated in a very beautiful neighbourhood. Hotel itself is brand new with high end materials, we even got a free room upgrade. Amenities are up for grabs at levels 1. However as lovely as the hotel and staff are, the rating is brought down by housekeeping, it was Chinese people. Our rubbish was not cleared and our kids can do a better bed making to be honest.