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Excellent service, room was comfortable with superb view of the city but a wee bit noisy at night till the train service stopped, club lounge was a plus but it closed too early (9pm), breakfast was ok particularly loved the French toast and very very delicious gelato although strangely enough fried eggs weren’t available daily and fruit choices were meagre (orange, honeydew and pineapple). A pleasant stay overall.

Location is perfect right next to Kanayama train station which is connected to train and subway network. The staff were polite and helpful. Just one issue during our stay: We booked a three-bedroom where a sofa bed was not fully flat. I slept for the first night feeling discomfort at low back. We called the hotel service desk and the lady staff was very helpful to add a layer of blanket underneath the mattress to help. While it’s not perfect but it still felt better for remaining few nights of sleep. Suggest the hotel to review this issue especially for guest staying for a few nights.