Banyan Tree Yangcheng Lake
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Suzhou

Banyan Tree Yangcheng Lake

Opened in 2024
No.3 of Premium Hotels in Jiangsu
No. 1 Cheng'an Road, Yangcheng Lake Town, Xiangcheng District, Suzhou, Jiangsu Province, P.R.China, Xiangcheng District, Suzhou, Jiangsu, China
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hotel overview picture
Last booked 2 hrs ago
Highlights
Superb views
Varied breakfast
Most card payments accepted
Lots to do
Free parking
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Amenities
3 Restaurants
Indoor swimming poolFree
Sauna
Massage room
GymFree
Private parkingFree
EV charging station
Taxi booking service
All amenities
Property Description
The hotel is located in the central area of ​​Yangcheng Lake, surrounded by water on three sides, with a wide view, presenting a romantic and tranquil picture of Jiangnan to the world. The lake canal that runs through the entire hotel connects the hotel building, the beautiful inner lake and the charming Yangcheng Lake. Guests can row a boat and experience the classical poetry of boating and staying, and gradually enter a bay of leisure dreams with the waves. The hotel has spacious rooms, suites and villas. Each room has excellent privacy and intoxicating views, with oversized floor-to-ceiling windows, and the terrace is also equipped with an exclusive private hot spring bathing pool. Guests can fully experience the elegance, leisure and cultural heritage of the ink-and-wash Jiangnan.
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9.1/10
Good
The room is really beautiful, and you can also take a boat trip on the lake
All 440 reviews
Surroundings
Metro: Yangchenghu South
(19.1 km)
Metro: Caoxieshan
(20.4 km)
Airport: Sunan Shuofang International Airport
(56.5 km)
Train: Suzhou Industrial Park Railway Station
(17.9 km)
Train: Suzhou North Railway Station
(21.4 km)
Landmarks: Yangcheng Lake Ecological Leisure Tourism Resort
(1.0 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Lagoon Terrace Pool Room King-bed
8

Lagoon Terrace Pool Room King-bed

1 King bed
66m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Lagoon View Pool Room King-bed
8

Lagoon View Pool Room King-bed

1 King bed
66m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Lakefront Two-bedroom Pool Villa
8

Lakefront Two-bedroom Pool Villa

1 King bed and 2 Single bed
116m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Lakefront Pool Deluxe Room King-bed
8

Lakefront Pool Deluxe Room King-bed

1 King bed
66m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Lakeview Pool Deluxe Room Twin-bed
8

Lakeview Pool Deluxe Room Twin-bed

2 Single bed
66m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Lagoon Terrace Pool Room Twin-bed
8

Lagoon Terrace Pool Room Twin-bed

2 Single bed
66m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Lakefront Pool Deluxe Room Twin-bed
8

Lakefront Pool Deluxe Room Twin-bed

2 Single bed
66m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Lakefront Wellbeing Pool Suite King-bed
7

Lakefront Wellbeing Pool Suite King-bed

1 King bed
75m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Lagoon View Pool Room Twin-bed
8

Lagoon View Pool Room Twin-bed

2 Single bed
66m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Lakeview Pool Deluxe Room King-bed
8

Lakeview Pool Deluxe Room King-bed

1 King bed
66m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews

9.1/10
Good
440 reviews
Verified Reviews
  • Cleanliness9.2
  • Amenities9
  • Location9.2
  • Service9
Average for similar properties in Suzhou
Most Mentioned
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
March 27, 2025
very cozy and luxury place to stay. We are lucky to have fully cherry blossom during our stay. The service is perfect and warm as well. Will come to stay next time soon.
현‍지
May 16, 2025
Good location, peaceful environment, and friendly personnel. The ambassador Martin provided a professional service, with friendly attitude along the way.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 4, 2024
Fantastic newly opened hotel. Employees are very friendly and helpful. The rooms are fantastic and the hotel atmosphere allows to relax. Perfect for some stacation and business eventd outside of shanghai. Martin is awesome, always checking in and delivers excellent service. Super Hotel am YangCheng Lake. Das Hotel hat neu eröffnet. Die Zimmer am See haben einen super Ausblick und bieten maximale Erholung. Die Nähe zu Shanghai bietet eine gute Möglichkeit für einen Erholungstrip oder für Businessevents. Martin Yang lieferte exzellenten service und spricht etwas deutsch, was ihn noch sympathischer macht.
Y‍o‍n‍g‍h‍u‍3‍2‍5‍6‍2‍2‍8‍6‍5
July 4, 2025
The bad review starts with the service. I chose Banyan Tree because of the brand and the price of 3,000 per night. I was going on vacation and wanted to relax. What I didn't expect was that the price and service didn't match at all. The front desk service was very poor. There was only one very professional guy who helped me check in. There was a female service staff who was particularly bad. She called herself Libby. I don't know if it was true or not. I called the front desk and she spoke to me in a disrespectful tone and even scolded me. Then you need to take a shuttle bus to eat breakfast. I called the front desk but no one answered. Then you have to walk to the restaurant to eat. It's very unprofessional. I can't complain anymore. I can say that it gives me the feeling that they have not been trained and are very unprofessional. I feel disgusted when I spend money. Those who focus on service can avoid it. Then the public space is the same as the Yueliu next door, which is also very intoxicating.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 2, 2025
The hotel environment is first-class, the service staff is warm and friendly. The hospitality ambassador Jessica contacted in advance to inquire about the requirements for room facilities, which was very thoughtful and considerate. The hotel beauty Libby Li warmly received and gave a satisfactory room. The hotel facilities are complete and in good condition. The Chinese restaurant has high quality dishes, and the service staff is meticulous and thoughtful. The breakfast at Mingyue Restaurant is rich in variety and of good quality, especially the variety of the ordering part is impressive. Banyan Tree Yangcheng Lake is built by the water and is very suitable for a leisurely vacation.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 25, 2025
We came to Banyan Tree Yangcheng Lake Hotel. The service was impressive. One staff was warm and thoughtful throughout the whole process. He also made a careful arrangement for our room. From check-in to check-out, we felt very considerate. When we checked out, we were sent to the basement to get on the bus and watched us leave slowly. The lobby design is elegant and grand, and the high space and exquisite decoration show the luxurious taste. The room hygiene is impeccable, the bedding is comfortable, and the facilities are complete, creating a quiet atmosphere for rest. The dishes in Baiyun Restaurant are delicious and the ingredients are fresh, especially the local lake dishes are memorable. The green environment around the hotel is elegant, the lakeside scenery and the garden landscape complement each other, and walking in it is like being in a natural oxygen bar, which is an ideal choice away from the hustle and bustle. It makes me think that this is the first choice hotel for my next visit to Suzhou.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 20, 2025
This year, my first stay at Banyan Tree Hotel on my birthday brought me an unprecedented sense of ceremony and satisfied all my emotional values. I sincerely thank the hotel for decorating the room very warmly and sending birthday cakes. The taste was great and the children ate them all. I experienced the 7-degree travel photography of Xia. It turned out that women understand women best. The photos she took were all what I like. I must recommend her to my sisters. Barrywang, the pool staff, was handsome, sunny and responsible. I also experienced the hotel's spa, which was very relaxing. The staff was very professional and I actually fell asleep. The breakfast was very rich, the service was thoughtful and clean. Banyan Tree is really the first choice for holidays and special days. It is really worth recommending.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 17, 2025
Conclusion first: This is my first time to experience Yuerong Hotel with my baby. The overall experience is impeccable. The hotel's care can be felt in every detail. I feel that it is expensive for a reason. I will definitely stay here again if I have the conditions. Environment & Facilities: The hotel has a beautiful environment, with beautiful views of Yangcheng Lake, exquisite greening design, and the elegant charm of Jiangnan gardens can be seen everywhere. The restaurant offers a variety of food options, especially local lake cuisine, which is delicious and well presented. Service: Every staff member is very polite, and makes people feel very considerate from check-in to check-out. A special car will be picked up with just one phone call, and considering that we are with our children, special arrangements for restaurant seats include baby chairs, boat rides, duck feeding and other activities. Hygiene: The baby walks barefoot in the room, which shows that the room is very clean and comfortable. The floor height is very high, the facilities are spotless, and the bedding is soft. Considering that there are mosquitoes in summer, mosquito repellent spray and electric mosquito coils are also prepared.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 25, 2025
When I came to the Banyan Tree Yangcheng Lake, I was attracted by the grand style of the lobby as soon as I walked into the hotel - the tall dome and elegant oriental design made people feel the low-key luxury atmosphere instantly. The dishes in Baiyun Restaurant are surprising, with both exquisite local flavors and creative cuisine, and each one is memorable. The room is clean and tidy, the facilities are exquisite, and the lake view outside the floor-to-ceiling window is even more refreshing. The key is that the room is large, and it is very spacious for 4 people with a baby. The hotel has a special waiter who is warm and thoughtful. From check-in to check-out, you can feel the meticulous care. He is also particularly concerned about children and can provide great help. The landscaping design is very elegant. Walking in it, it feels like being in a Jiangnan ink painting, quiet and beautiful. The overall experience exceeded expectations, very suitable for vacation and relaxation, highly recommended.
Original TextTranslation provided by Google

Services & Amenities

3 Restaurants
Indoor swimming pool
Gym
3 Restaurants
悦榕庄大堂酒廊
Style: A la carte
Open for: Afternoon tea, Cocktails
Ambience: Modern, Romantic
Dining options: Reservations available, Outdoor tables
Business hours: [Fri - Sat] 10:00-21:00,[Mon - Thurs,Sun] 10:00-20:00
白云中餐厅
Style: A la carte
Cuisine: Asian, Cantonese, Chinese, Local
Open for: Lunch, Dinner
Ambience: Family-friendly, Modern, Romantic
Dining options: Reservations available, Outdoor tables
Business hours: [Mon - Sun] 11:30-14:00, 17:30-21:30
明月全日餐厅
Style: A la carte, Buffet
Cuisine: Asian, Italian
Open for: Breakfast, Lunch, Dinner
Ambience: Family-friendly, Modern, Romantic
Dining options: Reservations available, Outdoor tables
Business hours: [Sat - Sun] 07:00-10:30, 17:00-20:30,[Mon - Fri] 07:00-10:30
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Extra crib: Free
Children 3 years old
CNY 688.00 (approx. AU$146.14) per person per night
Extra crib: Free
Children 4 years old and over
CNY 688.00 (approx. AU$146.14) per person per night

Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
HeightFee
Children under 1.2m in height
Free
Children between 1.2–1.4m in height
CNY 149.00 (approx. AU$31.65) per person
Children over 1.4m in height
CNY 298.00 (approx. AU$63.30) per person
Adult
Buffet:CNY 298.00 (approx. AU$63.30) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is CNY 2,000.00 (approx. AU$424.83) per room.
Deposit Payment MethodsThis property accepts cash, credit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2024
  • Number of Rooms: 70
The hotel is located in the central area of ​​Yangcheng Lake, surrounded by water on three sides, with a wide view, presenting a romantic and tranquil picture of Jiangnan to the world. The lake canal that runs through the entire hotel connects the hotel building, the beautiful inner lake and the charming Yangcheng Lake. Guests can row a boat and experience the classical poetry of boating and staying, and gradually enter a bay of leisure dreams with the waves. The hotel has spacious rooms, suites and villas. Each room has excellent privacy and intoxicating views, with oversized floor-to-ceiling windows, and the terrace is also equipped with an exclusive private hot spring bathing pool. Guests can fully experience the elegance, leisure and cultural heritage of the ink-and-wash Jiangnan.

Frequently Asked Questions

What are the check-in and check-out times at Banyan Tree Yangcheng Lake?

The check-in time at Banyan Tree Yangcheng Lake is 15:00 and the check-out time is 12:00.

Does Banyan Tree Yangcheng Lake have a swimming pool?

Yes, Banyan Tree Yangcheng Lake has a pool.

Are pets allowed at Banyan Tree Yangcheng Lake?

No, pets are not allowed at Banyan Tree Yangcheng Lake.

Does Banyan Tree Yangcheng Lake provide breakfast?

Yes, Guests staying at Banyan Tree Yangcheng Lake can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese.

How much does it cost to stay at Banyan Tree Yangcheng Lake?

Prices at Banyan Tree Yangcheng Lake are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Banyan Tree Yangcheng Lake?

The closest airport is Sunan Shuofang International Airport, and it is about 49 mins from hotel by car (56.5 km).

What is the cancellation policy for Banyan Tree Yangcheng Lake?

The cancellation policy for Banyan Tree Yangcheng Lake varies depending on the type of room and booking conditions.

Does Banyan Tree Yangcheng Lake offer airport transfer services?

No, the Banyan Tree Yangcheng Lake doesn't offer airport transfer services.

About This Property

Nearest AirportWuxi Airport
Distance to Airport57.18KM
Nearest Train StationSuzhou Industrial Park Railway Station
Distance to Train Station17.87KM
Nearest Subway StationYangchenghu South
Distance to Subway Station19.29KM
Average Price FromAUD815
Hotel Star Rating5