Worst service I’ve ever received in a hotel. Dropped a suit for dry cleaning on a Tuesday afternoon and front desk never once respected their promise to follow up and confirm it would be ready for my departure. Worse, after the second day, no one seemed aware of what had happened to my dry cleaning. Ended up changing my plans and moving meetings to hope for my garments to make it in time on my day of departure.
Luckily it made it, but I ended up paying for a late return of my rental car.
I received no apology from anyone at the hotel.
Very clean and comfortable room with all mod cons - more spacious than most in this central location in a capital city and the price was very reasonable for all on offer. Excellent wi-fi, nice toiletries, great choice at breakfast. The staff were very helpful, organising our taxi and allowing us to stay in the room after check out time so we could freshen up before we left for the airport.
The only issue we had about the stay was the noise from the street. The hotel is in an area near some fast food restaurants and bars. The first night of the stay we were awoken by someone blasting out music in the very early hours of the morning. The following morning the bin men woke us at 5am. Nothing the hotel can do about this but if you are considering this hotel and won't be out partying till the early hours yourself maybe ask for a room on a high floor facing away from the street.
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