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If this was the first Holiday Inn, I had stayed in, I would not have booked another time. Our bathroom was not clean, the room was stocked only with decaf coffee and when I called the front desk, they said they didn’t have any that I’d have to wait until the maids came in. When we went down for breakfast, they were out of most everything. They had a waffle maker, but no waffle batter, oatmeal toppings but no oatmeal and the juice machine was broken. When I asked the girl at the front desk if they had it, her answer was just “nope.”

We had a wonderful stay here. The hotel was very quiet and very well kept. Our suite was very nice and large. It had everything we needed. The front desk were very responsive and friendly.

Overall very low quality for a Hampton Inn. Nice staff, very old building and sketchy adjacent parking garage, elevator broken, pan handlers galore, too close to annoying homeless, ******** ***, and drunks. I walked to FedEx, then to post office, and back to the Hampton Inn today (3 blocks total) and an older man on a bicycle followed me for five minutes shouting insults and ****** slurs because a i refused to give him money as I exited FedEx. There is an abundant police presence in the area but if you leave the main three blocks of Beale, drunks are hassling people for alcohol. Very sad for the well-intentioned and hard-working locals. 👎. The breakfast at Hampton Inn was pretty good except for the gravy. This was a grey soup, not sausage gravy. Biscuits were terrific as was the staff person on duty.