مراجعاتRydges Darling Square Apartment Hotel, an EVT Hotel

We paid 4,340 HKD (approximately 850 AUD) for a five-night stay in a one-bedroom apartment at the Rydges Darling Square Apartment Hotel. Despite the low price, I regretfully have to leave my first one-star review on Trip.com. The hotel held onto my deposit and stated that it would take three to five business days to process the return when I called hours after check-out. There was only one operational lift for eight floors, and it was dirty, with wet floors and stained glass. I struggled to rest due to the constant street noise, and the Wi-Fi connection was frequently unreliable. The carpets and bedding were stained, which was quite unappealing. Additionally, the bed was hard and made me feel itchy, and they did not provide any lotions. There were also two locked doors in my room that couldn’t be opened, making it feel more like a storage room than a living space. The staff were unhelpful, with poor housekeeping and ineffective communication from reception. Their “go green” programme, which claims to offer a $10 credit per night, was poorly managed. They were reluctant to issue this credit; even taking a single coffee capsule would render you ineligible. Housekeeping wouldn’t change the bedding unless specifically requested, and they didn’t replace the dirty bathroom floor mat, even when it had a dead bug on it and was on the floor. Moreover, they would enter rooms with the "go green" sign. To avoid this, you’d need to display both the "do not disturb" and "go green" signs, which is technically difficult since the signs easily fall off. Their policy allowed them to disregard the "go green" sign and enter without notice, which I wasn’t aware of and left my credit card details accessible. On one occasion, they left our balcony window unlocked, raising security concerns in case of a burglary; it would be hard to prove their negligence, leaving guests to handle the insurance claims. Overall, it was a terrible experience, even for a budget four-star hotel. There is no way to provide direct feedback to the hotel, as the reception team leader would blindly defend their actions with conflicting statements. When you point out inconsistencies, he would procrastinate with “investigation” and “review with management,” then disappear, while the staff acted as if nothing had happened.

房間超大。。l出行都很方便。

房間很大，位置也不錯，工作人員除了不會説中文外，服務態度都很好

房間很大，浴室很乾凈，也有行李代存服務 市中心，去哪都很方便。 VQB也在附近，走路十分鐘能到各大商場👍

出行很方便

The price for this hotel is so worth it for the room size, the location and the room amenities. The staff here had good service and the room is in good hygiene.

很好，衹是語言不通。

我們住的套間，總面積比較大，有電磁爐、冰箱，可以去超市購買食品自己做飯，周邊中餐、西餐館眾多、飲食極便利。酒店地理位置很好，去商業中心、唐人街購物，去悉尼港灣大橋、歌劇院、皇家植物園、海德公園、達令港、悉尼塔、巖石區環形碼頭等著名景點都可以步行，最遠距離不超過3km。總之這家酒店在悉尼性價比較高，適合與家人旅遊居住。

Great locations. Close to restaurants and CBD, love the fact that there is a stove and microwave so that can order takeaways and save for later.

Thank you so much for an awesome stay, wonderful buffet breakfast (loved the pastries)and Lisa's service at check in was exemplary!!!🤩 ✅👍😁🌈🦋

The location of the hotel is excellent, with many dining options nearby and very convenient access to public transport. However, one downside was the housekeeping service. Although we requested a room cleaning, there were still hairs left on the bed, and it seemed that only the trash was taken out without any proper cleaning done.

Great location, walking distance to Darling Habour and public transport. Heaps of restaurants and shops nearby. Room was spacious. A little dated but all good. Staff members are friendly. Great value.

地理位置優越 服務很好

The hotel team manager Raku is terrible, very poor attitude, arrogant.