مراجعاتMercure Makassar Nexa Pettarani

رد من مكان الإقامة: Dear Ms./Mrs. Natali Chandra,Thank you for your kind words! We're delighted to hear that you found Hotel Mercure Makassar Nexa Pettarani a good place to stay and felt comfortable. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations. We look forward to welcoming you back again soon and serving you even better in the future.Warm regards,Wahyu Nursekha WijayantiGeneral Manager

رد من مكان الإقامة: Dear Mr. Dede Julyanto,Thank you! We're glad to hear that you found our facilities to be complete and satisfactory. We'll continue to strive for excellence to provide our guests with an exceptional experience.Best regard,Wahyu Nursekha WijayantiGeneral Manager

رد من مكان الإقامة: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Wahyu Nursekha WijayantiGeneral Manager

رد من مكان الإقامة: Kepada Bapak Joseph Willianto,Terima kasih banyak atas ulasan positif yang Anda berikan. Kami sangat menghargai waktu dan perhatian yang Anda luangkan untuk berbagi pengalaman Anda selama menginap di hotel kami. Kami merasa sangat senang mendengar bahwa Anda merasa nyaman dengan lokasi kami yang strategis, pelayanan yang kami berikan, serta kebersihan kamar yang kami jaga dengan sebaik mungkin.Kami selalu berusaha memberikan pengalaman terbaik bagi setiap tamu, dan ulasan Anda menjadi motivasi besar bagi kami untuk terus meningkatkan kualitas layanan kami. Kami juga akan memastikan bahwa standar kebersihan dan kenyamanan tetap menjadi prioritas utama kami agar tamu selalu merasa betah dan puas selama menginap.Kami berharap dapat menyambut Anda kembali di hotel kami dalam waktu dekat dan memberikan pengalaman yang lebih baik lagi. Terima kasih atas kepercayaan Anda, dan kami sangat menantikan kunjungan Anda selanjutnya.Salam,Wahyu Nursekha WijayantiGeneral Manager

رد من مكان الإقامة: Kepada Bapak Hartono Johan,Terima kasih banyak atas waktu yang telah Anda luangkan untuk memberikan ulasan mengenai pengalaman menginap Anda. Kami sangat mengapresiasi masukan Anda dan kami mohon maaf atas ketidaknyamanan yang Anda alami terkait dengan masalah air rembes yang masuk ke kamar melalui kamar mandi. Kami menyadari bahwa kenyamanan tamu adalah prioritas utama kami, dan kami sangat menyesal bahwa hal ini mengganggu pengalaman Anda.Kami telah mencatat masalah ini dengan serius dan akan segera melakukan evaluasi serta perbaikan pada desain kamar mandi tersebut untuk memastikan kejadian serupa tidak terulang di masa depan. Kami berkomitmen untuk terus meningkatkan kualitas fasilitas kami demi memberikan kenyamanan terbaik bagi setiap tamu yang menginap.Kami berharap Anda bersedia memberikan kami kesempatan untuk melayani Anda kembali dan memberikan pengalaman yang lebih memuaskan pada kunjungan berikutnya. Terima kasih atas pengertian dan kesediaannya dalam berbagi masukan yang sangat berarti bagi kami.Salam,Wahyu Nursekha WijayantiGeneral Manager

رد من مكان الإقامة: Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Wahyu Nursekha WijayantiGeneral Manager

رد من مكان الإقامة: Dear Mr. Farrij,Thank you for sharing your feedback with us. We’re glad to know you enjoyed the breakfast and facilities we provide. Your comments are valuable to us, and we will address this matter with our team to improve our service. We hope to have the opportunity to welcome you back and provide a seamless experience in the future. Kind regards,Wahyu Nursekha WijayantiGeneral Manager

رد من مكان الإقامة: Dear Mr. Ryan,Thank you for sharing your feedback with us. We’re glad to know you enjoyed the fragrant and comfortable room as well as our strategic location. However, we regret that your check-in/check-out experience did not meet expectations. Your comments are valuable to us, and we will address this matter with our team to improve our service. We hope to have the opportunity to welcome you back and provide a seamless experience in the future. Warm regards, Muhammad Aras RahmanRoom Division Manager

رد من مكان الإقامة: Dear Our Lovely Guest,Thank you for your kind review! We are delighted to hear that you found our hotel comfortable and enjoyed the food we offer. Your satisfaction is our top priority, and we are thrilled to have met your expectations. We look forward to welcoming you back in the future for another delightful stay. Warm regards, Muhammad Aras RahmanRoom Division Manager

رد من مكان الإقامة: Kepada Tamu Yang Terhormat,Terima kasih atas ulasan positif Anda mengenai hotel kami. Kami sangat menghargai apresiasi Anda terhadap kebersihan dan kualitas layanan yang kami tawarkan. Kepuasan tamu adalah prioritas utama kami, dan masukan seperti ini menjadi motivasi bagi kami untuk terus memberikan pengalaman terbaik. Kami berharap dapat menyambut Anda kembali di kunjungan mendatang. Hormat kami, Muhammad Aras RahmanRoom Division Manager

رد من مكان الإقامة: Dear Valued Guest,Thank you for taking your time for taking the time to tell us about your stay at our property.We are very happy to hear that you enjoyed all the facilities and services we provide, and we cannot wait to welcome you back again soon at Mercure.Kind regards,Wahyu Nursekha WijayantiGeneral Manager

رد من مكان الإقامة: Kepada Bapak/Ibu Lidjaya,Salam hangat dari Mercure Makassar Nexa Pettarani!Terima kasih telah meluangkan waktu Anda untuk memberikan ulasan tentang pengalaman menginap Anda di Mercure, komentar Anda terkait fasilitas kamar dan menu sarapan pagi akan Kami bagikan kepada tim terkait agar dapat dilakukan evaluasi. Kami berharap dapat menyambut Anda kembali di Mercure dengan pengalaman yang lebih baik dari yang sebelumnya.Salam,Bayu SunandarAsst. Front Office Manager

رد من مكان الإقامة: Dear Mr/Ms. Jingshi,Thank you for choosing Mercure Makassar Nexa Pettarani as your home away from home.It was truly a pleasure to serve you.At Mercure, we take great pride in providing the highest levels of service to our guests, ensuring each and every need is met.However, I do apologize for the shortfall that you have experienced. I am sorry that your experience did not meet your expectations this time, particularly regarding the room facilities.On behalf of Mercure Makassar Nexa Pettarani team, please accept our sincere apology.We remain hopeful of having you stay with us during your future visits to Mercure. We remain at your disposal should require further assistance.Kind regards,Bayu SunandarAssistant Front Office Manager

رد من مكان الإقامة: Dear Guest, Thank you for taking your time to write us your review. We are very sorry to hear that you feel uncomfortable during your stay with us, your input regarding the hotel cleanliness and facilities will be share to related department for evaluations. We are looking forward to welcoming you back to Mercure with better experience. Kind regards, Bayu Sunandar Asst. Front Office Manager