لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
التقييمات الموثوقة
الموقع9.5
وسائل الراحة9.6
الخدمة9.6
النظافة9.6
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مستخدم نزيل
غرفة قياسية على الطراز الياباني
تم التسجيل الوصول فبراير 2025
الأزواج
4 تقييم
10.0/10
متميز
تم النشر في 21 مارس 2025
The best hotel in the Kinosakionsen. 城崎温泉最好的旅館,服務和飲食在本人的酒店住宿經歷中,遠比Rizt Carlton和萬豪之類的美式酒店質量好,也比日本的城市酒店好。負責房間和晚餐照顧的伊藤菜菜步小姐,以及早餐照顧的另一位戴眼鏡小姐,均提供了優質服務,值得大加讚賞。有機會一定再次住宿西村屋旅館,非常感謝!
ترجمة
مستخدم نزيل
غرفة سوبيريور ذات طراز ياباني مع حوض استحمام في الهواء الطلق
must try in life. The staff are super friendly and warm. Garden view is very well designed. In the early morning you can hear birds singing. The hotel has two in-house onsens which are way better than other public onsens in the town in my opinion.
رد من مكان الإقامة: 感謝您分享您在我們西村屋本館的入住體驗。對於您提供的詳細反饋,我們深感感激,並對未能滿足您期望的地方表示歉意。很抱歉您對晚餐和早餐的菜品和服務流程感到不滿意,我們將與相關部門溝通,以改進我們的菜品質量和服務效率。您對房間隔音和設施以及抹茶的評論也得到了我們的重視,我們將考慮改進,以確保未來的客人有更愉快的入住體驗。感謝您的關注和建議,您的意見對我們非常重要。真誠期待有機會為您提供更愉快的住宿體驗。再次感謝您的反饋,祝您生活愉快。
رد من مكان الإقامة: 感謝您選擇我們旅館入住並提供寶貴的反饋意見。我們非常重視每一位顧客的評價,這能讓我們更好地瞭解您的需求和期望,進而不斷提升服務質量。我們也理解您的價格關切,為了更好地服務來客,我們會考慮不斷優化酒店的價格政策,認真審視我們的服務幫助客人更舒適地入住。真誠地期待未來能再次為您提供更愉快的住宿體驗。
رد من مكان الإقامة: 非常感謝您的讚美和喜愛!我們很高興您對餐食以及服務都感到滿意。真誠地歡迎您再次光臨!期待在下一次為您提供同樣令人滿意的服務。
Zhaoyin。
غرفة قياسية على الطراز الياباني
تم التسجيل الوصول مايو 2023
العائلات
17 تقييم
10.0/10
متميز
تم النشر في 2 يوليو 2023
非常讚的一家店,第二次入住,很滿意。
ترجمة
6/12
رد من مكان الإقامة: 感謝您再次選擇入住並分享您的滿意體驗!我們非常高興知道您對我們的服務感到滿意。期待着您的下次光臨,讓我們繼續為您提供卓越的服務。
مستخدم نزيل
تم التسجيل الوصول مارس 2025
اخرى
10.0/10
متميز
تم النشر في 29 أبريل 2025
Not only was the Nishimuraya an incredible, authentic and luxe ryokan experience, it was one of the best end-to-end hospitality experiences I've ever had. Staff are proud of what they do, and they do it well. Everything is thought through, and it's a seamless, relaxing experience that I can't recommend more highly.
ترجمة
Ronen
تم التسجيل الوصول مارس 2025
الأزواج
10.0/10
متميز
تم النشر في 24 أبريل 2025
Had a wonderful stay, the open air bath rooms are incredible and the staff are so attentive. Will come again
ترجمة
رد من مكان الإقامة: Thank you very much for staying with us at Nishimuraya Honkan in Kinosaki Onsen. We are also truly honored to receive your kind words about our staff and hot springs. We are delighted to know that we were able to provide you with satisfying hospitality and a relaxing hot spring experience. Our entire team will continue to strive to create memorable and special moments for all our guests. We sincerely look forward to welcoming you again in the future.
Meander30665273938
تم التسجيل الوصول يناير 2025
اخرى
10.0/10
متميز
تم النشر في 26 فبراير 2025
We stayed 2 wonderful nights in the Nishimuraya Honkan. We arrived by car and drove in, from that point the staff took over, unloading our cases, and then taking our car away until we were ready to leave. The staff are all very welcoming and friendly, check in was efficient, with full explanations of the facilities of the hotel and the Onsens of the town. The room was a typical and very stylish ryokan room looking out onto an absolutely beautiful garden. Although many other rooms are nearby you are not overlooked because of the clever layout of the garden. The minibar is stocked with a variety of non-alcoholic drinks and beer and all are complimentary and refilled during your stay. The lounge also has complimentary tea, coffee and soft drinks available at all times. The hotel has 3 onsens of its own and you have complimentary access to all the town’s public onsens for the duration of your stay. The hotel is located at one end of the town but it’s a pretty and very easy walk through the town, especially in the evening when the day crowds have gone and all the hotel residents are walking about in yukata. The hotel provides yukata for you to use during your stay, and walking from onsen to onsen and around the town in it was one of the highlights of our holiday. For breakfast there’s a western or Japanese option. For dinner it’s a traditional Japanese kaiseki meal and they did me a vegetarian version which was delicious. The futon beds were really comfortable too. All in all a wonderful stay which couldn’t be faulted.
I thought we'd been to some nice ryokan but Nishimuraya Honkan brought it to another level. The building was recently renovated in summer 2024 so the interior is refreshed but still has a nice old school feel. There is a lot of staff and a number of them speak English. We had a tatami-only room which was quite large and a very large bathroom. The bathtub was constantly running hot water and it was so nice bathing and watching the snow fall. The meals were excellent, flavors not too strong and a great variety of high quality ingredients, fortunate enough to visit during Matsuba crab season and it didn't disappoint. The okami came by our room to say hello at dinner and she is very personable and was always around the guest areas. Location is super easy to walk around town. They provide rain boots for messy weather which was really convenient. The futon setup was very comfortable, however the manufacturer Maruhachi (maruhati) does not deliver outside of Japan. They offer full-service car park. The onsen aren't super fancy but the baths are nice and hot. We didn't visit the other onsens in town cause I'm guessing they'd be crowded. There are a gazillion stairways and winding hallways, can take some time to navigate. I think they're like that to confuse intruders haha. Nice and peaceful at night, slept well but our neighbors were very chatty people and we could hear thru the walls. The Guerlain bathroom amenities are a little strong-smelling for my taste. Overall a very good and enjoyable stay that will be memorable for a while.
ترجمة
رد من مكان الإقامة: Thank you for your detailed review of our ryokan. We are delighted you found Nishimuraya Honkan to be a memorable experience, especially enjoying the renovated spaces and our seasonal winter cuisine. We apologize for the noise disruption and the challenging navigation; we'll look into ways to improve these aspects. We hope to welcome you back again soon to Kinosaki Onsen!