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The hotel is good, but the only downside is lack of parking area, which a bit hassle when checking in and checking out

Conveniently located, walking distance to Arctic cathedral. Breakfast is excellent and very good spread . The front desk staff on 4 Oct early afternoon morning is extremely helpful. The Bristol staff whom I have placed order for early breakfast has forgotten to register my order and this front desk gentleman is kindly to help and give me the breakfast in time for my departure.

Excellent location, city center and close to cruise terminal. Good size twin room with vgood view of city and harbour. Decent breakfast with enough varieties and of good quality.

I stayed in this hotel for 6 nights and would recommend this hotel because of -its location. While the bus is kr26 offpeak and 48 at peak) being able to walk to most places is important to me. -its cleaniness. (Slightly dated in some part of room, but no stains on bed linen, no moulded bathroom) -helpful staff including checkin, conference, and housekeeping -good view (may depend on the room type and floor) -wonderful breakfast -good temperature control (18-20 degree Cel) in the room - wooden floor in room (cleaner than carpet) -no bad smell at all even in bathroom - tea and coffee are always available in the lobby. Though self service, still feel warm and welcoming from the freezing outside. - a little desk for working / writing plus a coffee table for other stuff. Two chairs are also included in this compact room which all come in handy. - wifi is available for free - a restaurant is available for dinner if you get hungry anytime after 4pm. I often feel rejected when I didnt make a booking in this town for dinner. So this hotel restaurant can be your safety net. Tips from my point of view: -Room is quite small even i booked a double room. Looks like a compact room to me. But i accepted since I travel solo and was happy about the view. If you care about the space, do go for the bigger rooms. -those hooks in the bathroom can rarely hold the towels without falling on the floor. You will need to think of ways to deal with this. - there are no tooth brush and tooth paste for free. Bring your own, or buy them here. -you may notice that things in this town is quite expensive. No exception for this hotel. This is the most expensive hotel room that I have ever paid for in my life. This money is more than normal 5 stars hotels but please manage your expectation... It's all relative. Since this was the best fit for me among all the hotels here, i still chose this. -there is a lugguage room open access to other customers too. So be prepared to hand carry anything valuable rather than leaving in the luggage room if you are careful. - the weather here in winter may not be very welcoming for someone from the warmer part of the world. So having a good hotel and room is one of the main reasons that I can feel safe and warm here in Tromso. -

Was missing a room where we can wait before we went to airport, a room with tv etc

Room was clean and spacious, buffet breakfast had a wide spread