Lumina at Mudra Tulum

The apartment itself was nice but smelled of mold. Horrible service: no sign on the outside, shady neighbourhood, staff = security guard, speaks zero English, dirty pool and loungers (stains and hairs), we woke up at 3am from groups coming home from partying yelling, loud music, a girl who was totally drugged up was knocking on our door asking for help to get her the hell out of this place, she wasn’t even staying at Mudra, our kids were scared and we didn’t sleep the rest of the night because of the noise of all the drunk people. Booked for 3 nights, only stayed 1, tried to explain in the morning but the guard didn’t understand a thing, she suggested we used google translate lol…stay away unless you come home too drunk to care.