مستخدم نزيل
8 مايو 2025
Pathetic, Firstly even reaching after 2 pm , they made us wait for 30-45 min more for check in.The rooms were very small and was totally packed without windows or ventilations. They didn't provide us with AC Remote. We were suffocating in the room due to lack of air. We complained at the reception desk multiple times, still they didn't resolve the issue by saying that climate is of winter during February and there is no need for AC, also AC repairing is going on. However since I am knowledgeable person regarding electronic equipments, I knew that AC was ok and only required thing was AC remote to start it. But they denied providing us with the same. We also heard them speak that in such climate also they can't afford to have increased electricity bill due to running AC. They left us suffocating in the room without further resolution. Lastly we had to sleep with our door opened for full night so that fresh air could get in. And in next morning, they started pressing us for check out at 10:20 am ie. 40 minutes prior to check out time by continuously calling us. And 15-20 minutes before check out ie. 10:40 am or 10:45 am, they started banging continuously on our door and left 2-3 boys standing at the door whose purpose was to keep on reminding that we need to get out of the room ASAP. Totally disappointed with the services and staff behaviour. DO NOT RECOMMEND OR GO TO THIS HOTEL.
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