Hotel Sita Palace on Heritage Ghats of Benaras

Sheets were stained and not cleaned for the whole 4 days, I had to constantly ask for new towels, toilet paper, soap, water, as nothing was served automatically. Breakfast was fine - eggs and toast. I paid for laundry and they double charged me.

Located On the Banks of Varanasi. The view from the room is beautiful. Rooms are clean with room & bath amenities. Lift is available for top floor movement. Pandeyji was soft and helpful. The hotel is quiet old and appox a km away from Kashi Vishwanath temple. Small and peaceful hotel. You can take a dip in holy Ganga at anytime of the day just by walking down a few steps from hotel. Boats on rent available on banks, which take you out on 65 ghats journey. Pooja can be attended on Dashwanegh ghat nearby just at walking distance or even from rooftop restaurant. For 80 ghat pooja, it requires a boat travel as it is around 2 kms. Rooftop restaurant gives a beautiful view of ghats. Food is good. Taxi charges for railway station just 5-6 kms away was Rs. 800 which is humongous and owner should definitely make a note of. This was a surprise factor for us. Otherwise everything was great.

**"Avoid This Hotel at All Costs"** The access road to the hotel is incredibly unpleasant and challenging to navigate, setting a negative tone right from the start. Unfortunately, the Maharaja room I booked fell far short of my expectations. The presence of numerous mosquitoes and tiny insects and lizards made it uncomfortable. Breakfast was a significant letdown—not just below standard, but genuinely disappointing. While dinner was passable, it was clear that the hotel was severely understaffed, which affected the overall experience. Due to unhygienic food, I suffered severe diarrhoea and fever. The sole redeeming feature was the river-facing room, which provided a lovely view. However, this minor positive does not outweigh the issues I encountered. At check-out, the behaviour of the reception staff was rude, and I was disturbed to overhear derogatory comments about the Gujarati community. In light of all these factors, I strongly advise against staying at this hotel. Seek alternatives that truly value their guests.“T