Luxury Apartment On Grand Canal

The worst experience ever , IGNORANT management. A hostel experience would be better then this ! And I paid them over £400/night. I travel all the time , been to probably 100+ hotels but this is the worse management that I ever came across . Management of this place closes at 6pm ! They don't answer phone from 6pm onwards .Our family ( a couple with a child plus 73 yrs old granny) arrived to Venice on a rainy day at 5;30pm,we used the link on our booking to find the location of the accommodation-but google map just couldn't find it .They did send email one week before our arrival with a very bad explanation where is the entrance of this property.That wouldn't help either.It was like a hidden gate at the end of a dark alley with many obstacles on the way.We tried to phone the property management once we realised that this is impossible to find-but no answer.We were left without any support and it was only 6;10 pm ! How can you run a accommodation business and choose to ignore your guests ? This management is only interested to grab your money and absolutely doesn't care to give any help or service to the guests.I have never seen anything like it .The place is dirty,everything had stains .The fridge is faulty,leaky water was all over my food.THE photo of the property which shows some kind of terrace is fake , there is no terrace on the grand canal unless you count a very small " french balcony"in the toilet .PILLOWS very thin and uncomfortable. Internet works from time to time .Absolutely worst experience I ever had in Italy!

Lovely remodeled Venice river front house We loved the place and we would like to stay the house again next time

Struttura molto bella, camere (non tutte) con vista su Canal Grande IMPAGABILE. Superate le prime difficoltà dei codici di accesso alla struttura ed alle camere, il posto è molto bello a 6 minuti a piedi dalla stazione Santa Lucia. Camere perfette pulitissime, bagni efficienti nuovi, CONSIGLIATISSIMO.

We stayed at this property from March 13 to April 10. Arrival instructions were spot on and finding the apartment in the labyrinth that are the streets of Venice was easily accomplished. The check-in time is stated as 1500. It wasn’t one minute before so figure that into your plans. We arrived in Venice from Innsbruck at the train station and when we arrived the access code had been sent at 1500 (check in time). The apartment is a short 5- or 6-minute walk from Stazione di Venezia Santa Lucia. As a plus, when arriving by train, there are no bridges to cross from the train station to the apartment. Upon arrival in the building there is a short flight of stairs to climb to the elevator that takes you to the apartment. Once inside the apartment, it is fully equipped for your stay. There are a few sundry items you will need to purchase, dish soap, paper towels and sponges. There are two terraces, a large one off the living room/dining room and a small one off the kitchen. There is also a very small balcony off the master bath. All windows are shuttered to allow you to sleep in if needed by keeping the sun out, or to keep the house cool when the sun shines on the southern façade facing the canal. The apartment is equipped with A/C, heater, WiFi, Reefer, microwave, oven, dishwasher, washing machine (located on ground floor), pots/pans, dishes and cutlery and toaster. The TV provides a wide selection of channels from which to choose your programing. The view from the apartment of the Grand Canal is great. The apartment is located a 1-minute walk from Campo San Geremia and Chiesa Dei Santi Geremia e Lucia. Located within the Campo are a few restaurants. Our favorite was Ristorante Pedrocchi. Located just off Campo Geremia is a large park that is comfortable to relax in and get away from the crowds in Venice. Just a couple of issues with the apartment while we were there. The Refrigerator door doesn’t close properly, and the freezer was frozen solid when we arrived, and water was all in the refrigerator. They came and defrosted the freezer the next day but within 2 weeks it had frozen over again. On April 1, went to try to use the elevator to take a load of laundry down to the washer and the elevator wouldn’t work. As it happened on a Saturday morning, it was Monday before it was repaired. A couple of take-aways The apartment below this one was under renovation while we were there but was finishing up when we left. Palazzo Flangini next door is undergoing a major restoration so be aware of the construction noise. Being on the Grand Canal across from a vaporetto stop can be a tad bit noisy as the vaporetto’s run all night. It isn’t so much the forward progress of the vaporetto but when they back down to tie up to the station is very noisy. During the day it can get very noisy from all the traffic. RECOMMENDATION: I would stay here again. The location of the transportation hub Piazzale Roma and the train station makes it an ideal locat