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The only thing that is good sbout this hotel is the location, other than thst a joke booked and emailed arrival time had to wait jn hallway with others for almost two hours to check in. The shared vathroom and wifi ok on thd description prior to booking other than that no tv, soap, lotion, hairdryer, ac, face towels, the bbasics that most hotels have! had only two fans room was unbearably suffocating the room was an oven!!(asthmatic)! For the price it was a surprise kitchen with no fridge cups water or anything! and breakfast !! where!! the description is very deceptive. I asked for water, etc the guy said no to it all! I was kn the top floor he saw me out of breath fid not try to move me to another room and to add injury to insult people would walk by and try to enter in my room as if it was theirs!! Was done twice without knocking what the heck! I packed up after finally finding where the marriott was where i can bathe and rest comfortably will never recommend this hotel oh and the sink in room did not work at all!!

Staying at this hotel was a wonderful experience. Excellent service, kind staff and very friendly attitude made my stay memorable. I hope I will have the opportunity to stay here again in the future. Thank you for everything. Thank you for everything.

Bedbugs - Bedbugs - Bedbugs everywhere. Don’t stay at this place . My boyfriend, sister in law and me stayed there for one night on October 24 2024. We all three got bedbug bites everywhere. The place is not clean at all, smells bad . It’s disgusting. The cost of the room should be free including bedbug bites 😷 We paid around 135 Euros for night. The true I would never stayed there anymore even if it was free. It was our fault because we didn’t read the reviews before going there. We learned the hard way. We are back home hopefully we didn’t bring bedbugs to our place 🙏

greedy , slack owner, who reportedly has many hotels in Venice. bed bugs, dirty carpet, no toilet roll holder, the rolls are sitting on the bidet, no toilet brush. The kitchen is rundown as is everything, there is no effort at all on the part of the owner to make the place pleasant. The 2 staff do their best in a grotty situation.

Me and my girlfriend booked one night. The heater was broken so they brought this small plastic Chinese contraption which - even though it somewhat did heat a bit the room- we didn't trust to leave it running all night. The result was the following morning for me a persistent cough while my girlfriend had a congestion in the initial stage .They did offer switching to another room after our insisting they do so ...however even this other room was COLD and they said it would take an hour to make it warm, so we preferred to stay in the initial room as we had plans for the evening which made us unable to wait an hour and then having to move our stuff to another room, so we opted to remain in the one that we had booked.... Also, not a closet in sight where to hang your clothes, the tv 's controller was missing, no extra blankets in the room. Go somewhere else ,don't waste your hard-earned money here.

If it was possible to give a place a negative star I would, first off it just smelled so gross and the second we walked in, we felt very uncomfortable and frankly just upset as that we spent 100€ to be in this horrible of a place. I didn’t see any bed bugs but I would bet they are hiding somewhere, we booked a 4 bed dorm and when we arrived it was two bunk beds and then a small cot next to the bunk beds. So 5 guys in a 4 person room, the bathrooms I didn’t even want to use as it just looked so bad and smelled horrible. I recommend people avoiding this place as much as physical possible, there are much better places in Venice that are same price and you won’t have to worry about mold or bugs crawling all over you. This place shouldn’t be legal