"This hotel met my expectations and then some! First off, even though the staff were Lao, they all spoke Mandarin, so communication was a breeze. Secondly, the room offered fantastic views of the surroundings, and the facilities and decor were on par with a five-star hotel back home. This was definitely a highlight. The only minor downsides were that the bathroom felt a bit off-putting, and the air conditioning filters could use a more thorough cleaning. Other than that, the experience was excellent. Then there's the airport pick-up service – the driver arrived almost an hour earlier than I expected, which meant I could get straight into the car upon exiting the station. I arrived at the hotel super early and was able to check in. My flight landed at 9 AM, and I was checked in by just after 10 AM, which was incredibly convenient. The front desk staff were also great; their Mandarin recommendations for local restaurants were all fantastic. However, there was a slight hiccup regarding transportation to the train station. One staff member told me there were no direct public buses from the city center to the high-speed rail station, suggesting a taxi or the hotel's shuttle service for about $10. The price was tempting and comparable to a taxi, offering great flexibility, so I'd still recommend it. But I found their explanation confusing because I had read on Xiaohongshu (a Chinese social media platform) that there were indeed shuttle buses from the city. Another staff member was more straightforward, saying there should be a bus but admitted he'd never been to the high-speed rail station himself and suggested a taxi might be a better option. Overall, the minor issues don't overshadow the positives. I highly recommend this hotel!"

"The hotel is quite nice, but guests smoke everywhere, so if you are sensitive to cigarette smoke, I would not recommend staying here."

"This hotel boasts a fantastic design. Every evening, returning to the hotel, I was captivated by the stunning starry sky ceiling at the entrance – very unique and upscale. In the late afternoon, I enjoyed the hotel's infinity pool, which offered incredible views of the entire Vientiane cityscape. The pool water was also immaculately clean. Overall, the hotel's design is very high-end and sophisticated, perfect for business travelers, making for a very comfortable stay. The guest rooms offer a complimentary mini-bar with free drinks and snacks. A special mention goes to the coffee in the room – it was absolutely delicious, a local Lao blend, and there were also tea bags. I stayed for several days, and the experience was truly excellent. If I come back for a business trip, I would definitely choose to stay here again."

"The location is great, very beautiful view from the skybar. newly open, just don’t have bathtub"

"This is a high-standard chain hotel. I regularly travel to Vientiane, so I’m quite familiar with the common challenges faced by large hotels here—especially when it comes to staff quality, which often doesn’t match the standards of big hotels in other countries. However, this hotel is making a noticeable effort to address that issue. While it’s not perfect yet, you can still clearly feel the luxury and overall standard of the property. In terms of cleanliness, aesthetics, and organization, there’s nothing to complain about. The hotel maintains a solid 5-star standard. The property feels very new, and it comes with modern technology—USB-C ports and wireless charging are available in the rooms. Breakfast exceeded expectations. Similar to the staffing issue, many large hotels here tend to struggle with maintaining consistent food quality. But here, everything passes—taste, ingredients, and variety are all on point. It feels comparable to staying at Holiday Inn properties in Thailand, which are known for their high standards."

"Friendly staff, good food and drink. Good facilities and environment. I would definitely recommend this hotel to others."

"I had a wonderful stay at Wanda Vista. The room was comfortable and well-appointed, and I loved the toiletries with their light floral scent very fitting for the tropical climate. Breakfast offered a great selection, especially the Lao coffee and the assortment of breads, which were delicious. The front desk staff were very welcoming, and Ms. Wu in particular was incredibly kind and helpful. Highly recommended!"

"Excellent stay at JI Hotel Vientiane Mekong Riverside. The hotel is very clean, modern, and well-designed with a minimalist style. The room was comfortable and quiet, with good lighting and a relaxing atmosphere, the view from swimming pool is amazing. I really liked the smart room features, especially the touchscreen and voice control system for air conditioning and lighting, which made the stay more convenient and interesting. The breakfast was delicious with many varieties to choose from. The staff were very friendly and provided excellent service throughout the stay. The location is great, close to the Mekong riverside and easy to get around. Overall, great value for the price. Highly recommended for couples and anyone looking for a clean and modern hotel in Vientiane. 10 out 10 hotel⭐️⭐️⭐️⭐️⭐️"

"Nice hotel with big room."