Courtyard Washington, DC/Foggy Bottom

Was excited about the stay here. It was a decent property, location ok, but i paid a little extra for the balcony with "city view" only to get to see the opposite exterior wall of the hotel directly in front of us, which was the majority of the view. And I know hotel room fridges are small, I have stayed in several hotels and am familiar. But this was ridiculous. To keep a 6 pck and try to get one out was like playing jenga everytime you opened the door. They all fell out. Take a lunch cooler, its probably bigger. Being sofa beds are typically uncomfortable we chose to just sleep on the couch and not even bother to pull the sofa bed out. Plus the room is so incredibly tiny that if the bed was pulled out, there would be standing room only. I sent my son to the front desk to get a sheet and a pillow to use on couch, to sleep. They sent up a pillow but told him there were sheets under the sofa bed. This was almost midnight, we were already about to sleep, not about to rearrange the room so that there was space to pull out the sofa bed to get a sheet so that we could just sleep on the couch. Just give us a sheet, that would have been great. And, even though it says there is limited onsite parking, apparently there is not. I called on our way there to inquire more about the limited onsite and she said that is not offered. Finally, onsite bar and restaurant disappointing. Usually you're on vacation and may want to eat past 10. Closes up pretty early.

Really appreciated the great value for the location that we got by staying at your location so hard to say anything negative. We stayed in a King with a pull-out couch. While the pull out couch was used for our 10 year old son, with 2 adults and 1 child, and three medium sized luggage, it was VERY TIGHT. But, luckily we didn't stay much in the room other than to shower and sleep :)

Hotel was nice, convenient, extremely $$$ because of Inauguration. Biggest complaint was lack of water pressure and no hot water. Manager was nice to credit some points but for over $1000 a night just expected a bit more.

Here’s a polished rewrite of the review: Many guests were present for the Inauguration of the 47th President, and while half the staff was pleasant and professional, the other half displayed behavior that was entirely unacceptable. It’s disappointing to see personal beliefs overshadowing the duty to provide respectful service to paying customers. Every interaction felt unnecessarily difficult, as if kindness and cooperation were intentionally withheld. Corporate should seriously consider improving training to ensure political neutrality when dealing with guests. Aside from the poor service, the facility itself was adequate.