Courtyard Washington, DC Dupont Circle

It was a great trip but was very difficult to get in because there was confusion and it took forever for me to get my stuff figured out and the front desk worker was not helpful and kept trying to charge me

The hotel was very nice and there is good view

位置不錯，房間整理，人員禮貌態度好。nice room good location polite staff

小而精緻的酒店 乾淨整潔 服務佳。但過夜停車費$35 吶😱，出酒店右手邊走約5分鐘有家早餐店 生意興隆 👍😄🌹 可走路到白宮等各景點 。

Arrived this evening, to find they had no rooms available for my selected rate (booked 4 months ago). I offered to pay their current room rate for tonight, and was told “we have no rooms for you at all.” Guest service agent and manager both did not offer any accommodation besides a hotel that was a 30+ minute drive away that I would have to pay the same day nightly rate at. We were not notified at all for this change until arrival. Manager was extremely dismissive towards us. We needed to be at a show in 1 hour that we drove over 2 hrs for. Extremely dissatisfied with this service and guest recovery. Will never book with this hotel again.

I have stayed previously and enjoyed my stay. So perhaps this was just an anomaly. Or perhaps the property is under new management? Here were the issues - hopefully you can avoid same if you chose to stay here: Note: were given a high room on the 10th floor. Our room was near the elevator/ lift motor. This was very noisy. It occurred at all hours. Front desk had no ear plugs. I would avoid the top / 10th floor at all costs. The television in our room - 1012 - would not work. Usually no big deal. But we did want to watch the World Series so that was frustrating. The shower in our room (again, a L10 issue) was literally a dribble at times. The rest of the time is was a weak dribble. Front desk would organize a technician to check the issues but little could be done. No other rooms were available. Not really a pleasing or relaxing stay.