Four Points by Sheraton Wuchuan Zhanjiang, Loong Bay Reviews
Four Points by Sheraton Wuchuan Zhanjiang, Loong Bay
Loong Bay International Ocean Resort, Wuchuan, Guangdong, ChinaView Hotel Details
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Guest Reviews of Four Points by Sheraton Wuchuan Zhanjiang, Loong Bay
8.9/10
1637 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities8.8
Service8.8
Cleanliness9.0
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All reviews(1637)
Positive reviews(1549)
Reviews with photos/video(507)
Classy environment(214)
Friendly front desk staff(200)
Nice sea view(187)
Close to beach(106)
Perfect for kids(78)
Great swimming pool(61)
Clean pool(11)
Negative reviews(88)
Guest User
Deluxe Queen Room
Stayed in Jul 2024
Family
1 review
10.0/10
Outstanding
Posted on Aug 8, 2024
hotel staff are friendmy and nice.we will come back for mr.Kahn good service
Response from Property: 尊敬的賓客,您好!感謝您下榻湛江吳川鼎龍灣福朋喜來登酒店並抽出時間與我們分享您的住宿體驗,感謝您對我們前台Kahn 服務的認可和鼓勵,能夠陪您度過一段美好的假期時光,我們感到非常的榮幸和喜悦!您的舒服和滿意是我們最大的動力,我們便滿懷期待您的再次到來。為每一位客人提供非凡的入住體驗一直是我們努力的目標,而您的認可也是我們不斷前行的動力。我們誠摯邀請您再次光臨。祝您生活愉快!
Bagedadexiaopengyou
Deluxe 2-bed Room
Stayed in Sep 2023
Family
29 review
8.0/10
Very Good
Posted on Oct 6, 2023
the experience was made quite worse by the sudden power shortage in the compound.
Response from Property: Dear guest, hello!Sorry for the unpleasant experience.We apologize for not being able to inform the guests in time due to the sudden high voltage tripping of the power supply.Looking forward to your visit again, Have a Nice day!
Guest User
Deluxe Sea View Double Room
Stayed in Jun 2024
Family
1 review
10.0/10
Outstanding
Posted on Jul 29, 2024
We do love the hotel facilities and services
Response from Property: Dear guest, hello! Thank you for staying at Four Points by Sheraton Wuchuan Dinglong Bay. We are glad that you are here to give the hotel the greatest encouragement, and we will continue to strive to provide high-quality service to every guest. The hotel is located in the best location of Dinglong Bay International Ocean Resort, the beach, entertainment is close at hand and rich in green plants, fresh air, is indeed an ideal choice for travel. Excellent food, comfortable living environment, beach drive to the sea, orchard picking, sunrise at sea, Texas Tourist town, Texas Water World and so on are all good places for family trips ~ looking forward to your visit again!
Kuanzhai
Deluxe Queen Room
Stayed in May 2022
Other
61 review
10.0/10
Outstanding
Posted on Jun 20, 2022
Good place, new hotel, great staff at the lobby. Just the breakfast needs improvement:)
Response from Property: Dear guest, thanks for your comments regarding our property. We would improve our breakfast in July, hope to see you again in the near future! - Resident Manager: Jay Zhou.
Guest User
Accessible Queen Room
Stayed in Jul 2023
Family
6 review
10.0/10
Outstanding
Posted on Aug 18, 2023
Very good 👍
Response from Property: 尊敬的賓客,您好!感謝您下榻吳川鼎龍灣福朋喜來登酒店,很高興給您帶來完美的住宿體驗,是的呢,如您所説酒店位於吳川鼎龍灣國際海洋度假區內,擁有16公里海岸線世界濱海王國,椰風海韻,碧海藍天,水清沙細,是濱海之旅必打卡的城市之一,期待客官的再次光臨!
Anonymous User
Deluxe Sea View Double Room
Stayed in Dec 2022
Booked for others
14 review
6.0/10
Posted on Jan 28, 2023
Not good
Response from Property: Dear guest, please accept our sincere apology for your stay experience, we hope we can do it better when you come back next time. Gong Xi Fa Cai and Happy New Year! - Jay Zhou
Guest User
Deluxe 2-bed Room
Stayed in May 2022
Travel with friends
7 review
10.0/10
Outstanding
Posted on Jun 8, 2022
alice!
Response from Property: 尊敬的客人,您好!感謝您對於咱們Alice服務的點贊,期待您的再次光臨!祝您萬事順心!- 駐店經理:周績。
Anonymous User
Deluxe 2-bed Room
Stayed in Jan 2025
Family
2 review
10.0/10
Outstanding
Posted on Feb 9, 2025
Take the scenic golf avenue to the hotel. There are coconut trees along the way, which is very suitable for the holiday mood. The hotel is quite nice, and the room I chose has half golf course view and half sea view, which is quite nice. Xiaoting at the front desk is enthusiastic and helps customers solve their needs. I have to give her a thumbs up👍
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are glad that you give the hotel the greatest encouragement. On the fifteenth day of the first ***** month, the Lantern Festival, Dinglong Bay will be bustling with activity! The Wuchuan Piao Se Parade and the Lion Dance bring auspiciousness and joy, and many wonderful activities are waiting for you to join in this joyful feast. At night, you may want to go to Haitian Hot Spring. While soaking in the hot spring, you can enjoy the 180° boundless sea view. Let your body and mind completely relax in the warm spring water and immerse yourself in this comfortable and leisurely feeling. We look forward to seeing you again and wish you all the best!
Guest User
Four Points Suite - 180° Sea-View
Stayed in Dec 2024
Family
27 review
10.0/10
Outstanding
Posted on Feb 3, 2025
The suite service staff is really super super super nice! ! !
Although the entire hotel front desk was terrible and inexplicable, several guests before and after us had trouble checking in.
But the suite staff was really super nice!
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are sorry for the unpleasant stay experience you have had. We will enhance our staff's service awareness and professionalism. At the same time, we will further strengthen supervision of this issue and make relevant improvements to ensure that similar problems do not occur again. At the same time, thank you very much for your suggestions. I also believe that you are kind-hearted and will give the hotel, which is looking forward to improvement, the opportunity to make up for the unpleasantness and the room for improvement. I look forward to your visit again!
Xiaoxiaoxiaoqincaicai
Super Wings Family Theme Twin Room
Stayed in Jan 2025
Family
4 review
9.0/10
Great
Posted on Feb 21, 2025
When I checked in, the water world rides and other facilities were not in operation. If you plan to go there, you should still consult in advance.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您選擇吳川鼎龍灣福朋喜來登酒店並分享您的入住體驗。酒店位於鼎龍灣度假景區內,步行三分鐘可到16公里超長黃金海岸線,地理位置優越,是出行旅遊的好選擇哦。關於水世界此項目為景區項目,預訂前可聯繫酒店諮詢哦。誠邀您夏季再來擁有32項激爽的牛仔主題水上樂園狂歡。歡迎再次光臨!
Guest User
Deluxe Sea View Double Room
Stayed in Jan 2025
Couples
2 review
5.0/10
Posted on Feb 14, 2025
The hotel is close to the beach, but there is a damp (mold-like) smell as soon as you enter the room. It is very heavy and smells very uncomfortable.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Four Points by Sheraton Zhanjiang Wuchuan Dinglong Bay. We are deeply sorry that your expectations were not met during your stay. As the hotel is close to the sea and the air humidity is high, it is recommended that the balcony door be closed and the air conditioner be turned on or a dehumidifier be borrowed from the front desk. If you have any questions during your stay, you can call the guest center number "0". Four Points hopes to solve the problem for you as soon as possible. We also believe that you will give the hotel, which is looking forward to improvement, the opportunity to make up for the unpleasantness and the room for improvement. We look forward to seeing you again!
MK—ONE
Deluxe Queen Room
Stayed in Jan 2025
Family
7 review
7.5/10
Posted on Feb 6, 2025
The hotel's interior is OK. The surrounding environment is nothing but the sea and plants. There is nothing to do, eat or buy. You can either eat at the hotel or drive out to eat. The service is really average. The reception staff will not help when you see a lot of luggage.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Four Points by Sheraton Wuchuan Dinglong Bay and taking the time to share your comments with us. We are sorry to bring you an imperfect accommodation experience. We attach great importance to the service concept. We will inform the relevant departments of our opinions and strengthen the training of employees in the management of service details. We hope that this stay will not affect your trust and support for our hotel. We sincerely hope that you will give the hotel another opportunity to serve you and look forward to your visit again!
Guest User
Deluxe 2-bed Room
Stayed in Mar 2024
Family
2 review
10.0/10
Outstanding
Posted on Apr 30, 2024
There is only one star hotel, which is a must for families. You can play in the water and dig sand without going to the beach.
The service attitude is very good, the brothers and sisters are very nice, and they upgraded the sea view room
The room was a bit damp these days, and the quilt and pillow had a bit of smell. Fortunately, I brought my own sheets and quilts for the children when I went out
Overall, I am quite satisfied and will come again next time
It is enough to stay for two days without rushing or taking your time to play
Original TextTranslated by Google
6/16
Response from Property: Dear guest, hello! Thank you for staying at Four Points by Sheraton Wuchuan Dinglong Bay. Providing every guest with an extraordinary stay experience has always been our goal, and your recognition is also our driving force for continuous progress. Because the hotel is close to the sea and the air humidity is high, the room air conditioner can be adjusted to dehumidification mode or you can call the guest service center to arrange an additional dehumidifier. Four Points friends hope to solve the problem for you as soon as possible. Looking forward to your visit again!
Liyelong
Deluxe Queen Room
Stayed in Jan 2025
Business travelers
3 review
8.0/10
Very Good
Posted on Feb 12, 2025
Environment: Excellent
Hygiene: Very good
Service: Good
Facilities: Good
Original TextTranslated by Google
Response from Property: Dear Guests, Hello! Thank you for staying at Four Points by Sheraton Wuchuan Dinglong Bay and taking the time to share your stay with us. This place is located at the southwestern tip of Guangdong, a seaside resort niche tourist destination--Zhanjiang Wuchuan. The hotel is located within the Dinglong Bay International Ocean Resort, with beaches, entertainment within easy reach, abundant greenery and fresh air, making it an ideal choice for a trip. Comfortable living environment, beach rush, orchard picking, sunrise at sea, Texas sightseeing town, etc. are great places to visit ~ Looking forward to your return!
Guest User
Premier King Bed Room
Stayed in Apr 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on May 12, 2024
Although the hotel is by the sea, it is not damp at all. The scenery is great and the service staff are very friendly. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Four Points by Sheraton Wuchuan Dinglong Bay and taking the time to share your accommodation experience with us. The hotel rooms combine a variety of moisture-proof plans to solve the user experience as much as possible. It is a great honor to bring you a different experience. Looking forward to your arrival in summer, a cowboy-themed water park with a super-large scale of 500 acres and 32 exciting water entertainment projects. At the same time, staying in the hotel can enjoy VIP play channel rights, and more fun benefits are waiting for you. Looking forward to your visit again!