Hampton by Hilton Wuhan Zhongnan Jiedaokou Reviews

设施：good 卫生：good 环境：good A 服务：gooD

10/10 2019 558 All staff was extremely helpful and competent.

Convenient location, clean and very nice. The front desk is very helpful and the breakfast very good.

The hotel is conveniently located . It is very new and clean. The room is comfortable. The receptionists are very polite and they upgraded the room. Especially Mr. Owen in the reception tried to solve all needs. It has been a good experience staying in Hampton Wuhan.

Great facility and staffs!

Awesome! The yellow stains on the sofa left by the guest were disgusting and they didn't even bother to clean them up. For over 300 RMB, the management feels chaotic. There were stains on the pillows and sheets. I even got bitten by bugs after sleeping there all night. The hallway also stank. Is this Hilton's standard of hygiene? This is a small hotel, and the location is remote. There's no subway or bus, so you have to take a taxi. The service is also very low, like you owe them a ******* ****. The room is full of dust... And the room is so noisy, with KTV singing all night long. I couldn't sleep well! Don't come here. Hanting for over 200 RMB is more comfortable than this one.

Facilities: The room is very clean, except for the lack of a swimming pool, the facilities are quite complete. The restaurant and the late night porridge are good. Disadvantages: The weather is not too hot, but the temperature of the central air conditioner is a bit hot. It is easy to catch a cold at night. Everything else is good 🙂

It was a good choice to bring my children to Hampton by Hilton! After arriving at the hotel, the guy at the front desk helped me check in and recommended nearby parent-child parks and attractions to me. He also explained the travel strategy to me with a hand-drawn map. I brought two children with me, and the girl at the front desk prepared cultural and creative gifts for them, and also took them to play with building blocks. I think the service attitude of the front desk is very good. It makes people feel very friendly when they come in, and I am in a very happy mood. The layout of the room is very thoughtful. When I entered the room, I was healed by the warm-toned layout. Children's slippers, small toothbrushes, and cartoon dolls were placed in the room in advance. The two children were also very happy to see them. The soft bedding is worthy of praise, and the children slept soundly. The details are perfect! During breakfast, the restaurant girl will pay special attention to the children's taste, which is very heartwarming. There is juice, lemonade, popcorn 🍿cookies 🍪mints available in the public area at any time, and books can be borrowed for free in the lobby. This stay experience made me feel that everything from service to facilities is particularly suitable for families. When I checked out, the front desk took the initiative to help me move my luggage, prepare water for me, and said goodbye to my two children. They both didn't want to leave [tears turned into laughter]; I will come to their home next time I come to Wuhan, and I am deeply attracted by the details of Hilton Garden Inn! Thumbs up for their service!!!

It meets my expectations for Hampton Inn. The hotel is clean, has rich breakfast and good service. I was given a room upgrade this time. I did not encounter the noisy KTV problem reported by other reviews. Overall good review. I will choose Hampton Inn again in the future!

The hotel rooms are modern in design, and the sleeping experience is as comfortable as the clouds. They are equipped with high-end bathroom brand Kohler and pure natural toiletries, which further enhance the quality of accommodation. In terms of service, the front desk staff is warm and thoughtful. After checking out, the lost items were found in the room. The staff responded quickly and assisted in finding them, showing efficiency and responsibility. In addition, the hotel also provides free healthy breakfast, including Chinese and Western and local Wuhan snacks, and free mung bean soup in the evening. Details of the service are more attentive. Overall, the hotel provides guests with a comfortable and secure stay experience with high-standard facilities and humanized services.

The hotel has an elegant environment, the front desk lady provides thoughtful service, the facilities are complete, the stay experience is very comfortable, and the price-performance ratio is high. I highly recommend it! I will choose here next time

First time to travel to Wuhan. Hilton Hampton is great! High cost performance, very rich breakfast, local specialties such as hot dry noodles and bean curd, the room comes with drip coffee which is very mellow, and also with black tea and green tea, the small refrigerator in the room is very convenient to use, the hotel facilities are complete, equipped with laundry room and gym, laundry room dryer washing machine are all complete, especially the service of the front desk lady is very good, thumbs up👍🏻

A hotel worth recommending. The facilities in the house are very complete, and there is also a small refrigerator. The enthusiastic front desk staff smiled and took the initiative to check in. The efficiency was very high. They also helped to upgrade the room type and delayed check-out, and introduced the hotel facilities and surrounding travel guides. I will stay in this hotel next time.

Timi at the front desk provided great service, and the experience exceeded my expectations. I was very impressed and thanked her for doing my laundry. The breakfast was very rich with many varieties, especially a bowl of beef noodles in the morning, which was amazing and kept me energetic all day.