Wuhan Jianghan District Hotels

Clean rooms equipped with all the essential amenities for a comfortable stay. The breakfast is varied, offering both Chinese and Western dishes. Overall, an excellent stay. The hotel's location is easy to reach by metro, a bit less so by taxi due to the typically chaotic traffic in this tourist area. The hotel staff are very kind and helpful, and the location is convenient for visiting the pedestrian shopping areas. It’s also just a 25-minute walk from the piers for Yangtze River cruises.

The hotel boasts an excellent location. Rooms are comfortable and well soundproofed, featuring high-quality bedding. Breakfast is plentiful, and the overall dining quality meets expectations. Facilities like the gym and pool are well-maintained. Room, dining, and concierge services were all top-notch. However, the primary drawback was the front desk service. During check-in, the staff were noticeably cold and indifferent, lacking basic warmth and eye contact. Their communication felt robotic and stiff, with no proactive guidance offered (e.g., breakfast times or location). The entire interaction felt like a cold transaction, completely devoid of the welcoming 'home away from home' feeling one expects from a five-star hotel. As the hotel's 'face,' the front desk service severely let the establishment down and was the biggest detractor from an otherwise good experience.

Service: Service personnel at reception speaks to too many customers at the same time. Especially those not waiting in line should be made waiting until it is their turn. After ordering extra 4 x half liter bottles of water we received complaints of needing too much water. Either ask for extra money or not, no one will complain about paying some extra for water. But stop the indecisive complaining towards the customer. Cleanliness: The carpet in the room had many dirty spots and especially near the entrance door it didn’t look clean. Also in the bathroom the faucet of the bathtub was rather old and moveable where it should not be. Price: Good price

Second time staying at this hotel. It’s in a great location. The staff speak a little bit of English which I find enormously helpful, and they are accommodating and will help with any issues you have. I requested some cutlery for my room so I could eat in the hotel room and within 5 minutes they’d brought it. A couple of negatives: the desk area in the hotel room was really dusty, the hotel needs to pay more attention to dusting. The pillows were not very comfortable, but this is subjective. Also, the toilets smell like cigarette smoke, so there needs to be stricter enforcement of no smoking indoors. Overall I definitely do recommend this hotel, it is good value for money.

Excellent! We were even given complimentary dining vouchers for the restaurant downstairs. Our experience at your hotel was nothing short of perfect, with every single detail leaving a lasting impression. From the moment we stepped into the lobby, the elegant ambiance and the genuine smiles of the staff immediately made us feel right at home. The room design beautifully combined aesthetics with functionality. The bedding was incredibly soft and comfortable, truly like sleeping on a cloud, and after a night of restful sleep, the morning sun gently awakened our senses. What truly stood out was the hotel's dining experience. The breakfast selection was extensive and of exceptional quality, meticulously prepared with everything from local specialties to international flavors. Furthermore, the hotel's facilities — from the state-of-the-art equipment in the fitness center and the tranquil clarity of the pool to the professional and soothing spa services — provided us with comprehensive relaxation and enjoyment. The most commendable aspect was the professionalism and genuine warmth of the hotel staff. They consistently responded promptly to our needs, and their warm smiles and thoughtful demeanor transformed every inquiry or request into a pleasant interaction. This stay was more than just a rest; it was a journey of rejuvenation for both body and mind. Undoubtedly, this has become our top choice for all future travels!

Facilities: Complete facilities, gym and swimming pool facilities are complete, and the self-service laundry room is very convenient Hygiene: The overall hygiene is good, and the details of the room are clean Environment: The environment of a five-star hotel is excellent. The square in front of the hotel is open and the environment is good. There are many koi in the pool Service: The hotel's service experience is good. Manager Peng in the lobby is very caring. He called to inquire about the needs as soon as possible after booking, which is worthy of praise You can also delay check-out until 14:00 (depending on the room availability) #Pet-friendly

**Facilities:** The hotel is said to be the former Novotel Xinhua, which was extremely popular a few years back and once had a stellar reputation. Consequently, the facilities are still very well-maintained and comprehensive. It truly lives up to the saying 'small but perfectly formed'. **Cleanliness:** Despite its location on a bustling food street, the hotel's exterior is remarkably clean, and the rooms are, without exaggeration, spotless. It's clear the management takes great pride in their meticulous upkeep. **Location:** Strategically located just a 15-minute drive from Hankou Railway Station, it's also right next to the famous Wansongyuan Food Street – an absolute paradise for a foodie like myself! **Service:** The service was exceptional! The moment I stepped in, I was greeted with an iced drink, a local 'crispy ice' snack, and even cooling patches – so many thoughtful gestures I was almost overwhelmed! Their genuine warmth and hospitality were truly touching. This hotel is an absolute must-visit. To top it all off, I even received a 50% off Didi coupon for my ride!

🇳🇿🇳🇿🇳🇿🇳🇿🇳🇿🇳🇿🇳🇿🇳🇿🇳🇿Good service, good environment, free parking, and convenient travel. I used to stay in nearby Sheraton and Fairmont, but this time I chose this hotel. I want to give it a try and I am very satisfied with the result. The room is very big and the price is affordable. Overall, I am very satisfied. I heard that there will be breakfast after the 25th. I will stay here again next time. 🇻🇳🇻🇳🇻🇳🇻🇳🇻🇳🇻🇳🇻🇳🇻🇳🇻🇳🇻🇳🇻🇳🇻🇳🇻🇳🇻🇳🇻🇳 🇻🇳🇻🇳🇻🇳

For the first time checking in, I saw that the online rating was high, so I came to plan to experience it. It was indeed a worthwhile trip. Wang Hongyang at the front desk provided excellent service, was very enthusiastic and responsive to my needs. The phone call was answered immediately, and he was very patient. I must give a like to listen to my requests 👍🏽

First time in Wuhan, because of the high-speed rail to Hankou, I chose the nearby Wyndham. It looks close, but you have to go through the underground passage and up and down the stairs... The environment around Hankou Station is not good... The hotel is newly opened, the decoration and facilities are very new, the supplies are very comfortable, the room is clean, the toothbrush is comfortable, the towels are soft, the hotel supplies are pretty good, and the service is okay (the front desk said that the room was full so they did not meet my requirements of a high floor, quiet and south-facing...) Fortunately, it is not damp, the hotel is generally satisfactory, I don't like Hankou Station