Country Inn & Suites by Radisson，Xi'an Bell & Drum Towers Flagship Hotel

A really lovely stay. I stayed for three nights and although the english was very limited for a western hotel chain, the staff were always friendly and helped me when I had questions. The room was really spacious and the price amazing for including breakfast. Shower was great. The breakfast is Chinese style just to bear in mind and it’s in a nice location next to the East Gate. If I ever return to Xi’an I would stay here again

Very good service by lady at reception. 5 Star to her particularly. Even offered to order for me from local food delivery app when I checked-in in the middle of night. Robot butler available. Pillows could be a little better. AC did not work for us but to be fair I never called the reception as it was really late and I didn't want someone coming into room. Wifi worked at night but didnt work properly in the morning. Airpurifuer in the room was a nice touch.Breakfast spread was decent but even hot dishes didnt feel hot rather a little cold. Location is right next to wall which was superb but far from xianbie railway station ( you will need to go there to take high speed trains and not xian railway station which is next door). Lastly and most importantly, I booked a non smoking room and it took airpurifier, window and me around 3 hours to get the smell out to the point i could sleep. PLEASE GET SMELL OUT BEFORE GIVING IT TO NEXT CUSTOMER. Hallways also smelled of smoke which i guess is guest smoking and not hotel's issue in particular.

Excellent hotel, good location next to wall on leafy street. Room spacious clean & well furnished. Great staff, friendly helpful & hard working. minor complaints, hallway is much too dark and no coffee mugs in room.

Everything was in perfect order. Clean, pleasant, and great location in the city center (close to the metro). Very tasty and varied breakfast. Helpful staff.

A long-term guest was being guided when I checked in. The wide outdoor terrace is attractive and you can see the great view from day to night. Tableware is heavy, but simple, cute and pretty. Most of the steamed purple sweet potatoes and sweet pumpkin that have been eaten at other hotel breakfasts have been mushy. Today, it has a texture and is a little sweet. After breakfast, I had a latte on the terrace.

The hotel is fairly new so everything is quite clean. Location is quite central but quite a walk from the subway. Front desk staff wasn't the friendliest and didn't explain the things that were included in the package (e.g. supper, hanfu experience) even though I checked in at a time when there wasn't anyone else around! Breakfast was ok, simple but clean gym