Microtel by Wyndham Xi'an Beilin

This is my first review of a hotel. The decoration and service are good. However, the sound insulation is very poor. I could hear the people next door clearly until five o'clock in the morning. The sound of running water from the heater kept making it impossible to sleep. Moreover, the toilet has a bit of a bad smell, which really makes it difficult to sleep. I hope it can be adjusted quickly. The main purpose of staying in a hotel is to have a good rest. How can I sleep with this?

Facilities: The room has all the necessary configurations, and the hairdryer is very useful! Hygiene: Comfortable, clean and tidy! Environment: The hotel is like a courtyard, very quiet at night, and very convenient for travel. It only takes less than 10 minutes to walk to the subway entrance, Xi'an Museum, and Small Wild Goose Pagoda! Service: Service is the highlight of this Wyndham! From the lady at the front desk to the lobby manager to the lady and chefs in the breakfast room, everyone is warm and kind, and the service is super thoughtful and meticulous! When I come back from playing outside every day, I feel like I'm home, so warm and comfortable! Although there are not many varieties of breakfast, we have almost tasted all the specialties of Xi'an in just a few days! One day I saw that the apples in the lobby were fresh and beautiful and I took two to eat. It turned out that the lobby manager remembered this and specially prepared a bag of apples for us to take home on the day we left. Oh my god, I was so touched🥹I will have relatives and friends in the future I highly recommend staying here if you go to Xi'an! Thank you! It rained all the time during the few days I went to Xi'an, and Huashan Mountain was closed due to heavy snow, but the warmth of Wyndham made up for my inner regret! See you next time!

The room is small, and the room was not cleaned one day after staying for a few days! The service really needs to be improved! The price-performance ratio is really average! The service of the same hotel should be better than this one!

The front desk service was very attentive and the attitude was very good But the location of the hotel is not very good. It is next to the kindergarten and you can wake up in the morning without setting an alarm clock.

A bit disappointed, not what I imagined

酒店的整個環境和服務都令人印象深刻，各方面都相當不錯。這次出差選擇入住這裏，感覺非常滿意。最讓我稱心的是它的地理位置，離我辦事的地方特別近，節省了不少通勤時間和精力，為緊張的出差行程提供了極大的便利。 入住期間，房間的清潔衞生做得十分到位，物品擺放整齊，光線明亮，營造了一個非常舒適的休息環境。尤其要稱讚的是床鋪，睡得特別舒服，軟硬適中，有效緩解了一天的疲憊，保證了充足的睡眠。 早餐雖然種類算不上極其繁多，但搭配合理，品質很好。簡單的粥粉面飯、麪包點心，味道都相當可口，尤其是熱食部分，給人一種家常的温暖感，為一天的工作開啟了充滿能量的序幕。酒店的服務人員態度親切周到，響應及時，讓人有賓至如歸的感覺。設施方面也很齊全，滿足了商務客人的基本需求。 此外，酒店周邊的配套也很方便，步行不遠就有便利店和小型商超，購買日常用品或零食飲料都非常便捷。 總的來説，這是一次非常愉快的入住體驗，無論是硬件設施還是軟性服務都值得肯定。下次到這邊出差，這裏無疑會是我的首選，非常樂意再次入住。